Stop & Shop

4.1
1149 reviews
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Business Details

1001 King's Highway, New Bedford, MA
02745, United States
(508) 998-2000
https://stores.stopandshop.com/ma/new-bedford/1001-king's-highway
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1001 King's Highway, New Bedford, MA
02745, United States

Hours

Reviews

4.1
1,149 reviews
5 stars
563
4 stars
309
3 stars
167
2 stars
51
1 star
59

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed concerns about high prices and perceived price increases, often comparing them unfavorably to competitors.

Customer Service

While some staff were praised for their helpfulness, there were numerous complaints about rude or unhelpful deli employees.

Product Quality

Customers reported issues with the quality of produce and meat, including spoiled items and unsatisfactory freshness.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Customers noted frustrations with self-checkout systems and long wait times at registers, indicating a need for more open lanes.
  • BB
    Becky Breakell
    Jan 5, 2026
    2.0
    Multiple times they have double charged my bank account when placing an online order. They refuse to correct it and place the responsibility on your bank. Which is absurd since they are the one placing the charges and hold amounts on your account. Often get rotten fruit and vegetables. Used to be one of the best places for meats and produce. Sadly, not anymore. I've been shopping there for 20+ years and it has gotten progressively worse over the last few years. I won't be shopping there any longer. It's honestly pretty sad to see the decline.
  • GD
    George Davis
    Dec 22, 2025
    2.0
    If you wanted to be blasted with deafening music that'll leave your ears ringing, this is your store! Not pleasant, calming music, but nerve-jangling, raucous swill played so loudly you can't think straight enough to shop and can't wait to get out the door...
  • RF
    Robin Ferrini
    Dec 13, 2025
    5.0
    Stop & Shop Kings Highway Huge Thank you to the Anthony,Maria & Sue for all your help yesterday with the medical emergency with my mom. My words alone cannot Thank you.. You all went above and beyond and your actions did not go unnoticed. Thank you again from the bottom of my heart. 💕 I absolutely love this store and all the employees.
  • GB
    Gary Brown
    Dec 6, 2025
    5.0
    Easy shopping and the prices are in line with Shaw’s. And I can usually find what I want. Their produce department is the best in my area.
  • KK
    Kathleen
    Nov 9, 2025
    1.0
    Expensive
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Frequently Asked Questions About Stop & Shop

What are the regular store hours for Stop & Shop on weekdays?

Stop & Shop at 1001 King's Highway, New Bedford is open from 7:00 AM to 10:00 PM Monday through Friday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery as part of their pickup and delivery services.