Stop & Shop

4.1
1194 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
438 Dartmouth Street, New Bedford, MA
02740, United States

Hours

Reviews

4.1
1,194 reviews
5 stars
595
4 stars
322
3 stars
158
2 stars
48
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude or unhelpful cashiers.

Cleanliness

The store is generally described as clean, but there are reports of unsanitary conditions in specific areas.

Stock Availability

Customers frequently noted issues with empty shelves and low stock, particularly in the produce and deli sections.

Pricing

There is a common sentiment that prices are high, with several customers expressing dissatisfaction with the cost of groceries.

Overall Experience

While some customers enjoy the shopping experience and selection, others feel the store has declined in quality and service.
  • CS
    Charles Santos
    Dec 28, 2025
    5.0
    Was different than other stop and shops. Very quiet and people was nice. We didn't do a full shopping but we had no problem finding everything we need
  • ZM
    Zahra Moqtar
    Dec 19, 2025
    5.0
    Best
  • JM
    José Norberto Pacheco de Medeiros
    Nov 30, 2025
    5.0
    Great atmosphere. A variety of selection off the menu. Staff was super friendly and professional. Enjoyed my food, coffee was fresh service impeccable! First time and won't be my last. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
  • DB
    Donna Braley
    Sep 26, 2025
    1.0
    Absolutely horrible place,The manager would rather make fun at a customer than too take the advice that the project bread card needs to be swiped twice,but instead she acts like a fool infront of costumers!Retrain your people that work with the public.Bunch of fools for sure!
  • GM
    Gorrila Master
    Sep 4, 2025
    3.0
    Not very clean, staff weren’t very task focused. The savings and coupons were very nice. Easy to use website and coupons.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 438 Dartmouth Street?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.