McDonald's

3.5
759 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1080 Kings Hwy, New Bedford, MA
02745, United States

Hours

Reviews

3.5
759 reviews
5 stars
273
4 stars
147
3 stars
136
2 stars
75
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others mentioning a clean environment.

Speed of Service

Customers experienced long wait times and delays in receiving their orders, particularly during busy hours.

Customer Experience

Several reviews highlighted positive interactions with friendly staff, but these were overshadowed by numerous complaints about overall service.
  • FC
    Frank “Spanky” Correia
    6 days ago
    3.0
    The problem with this location if they run out of the product they don’t know how to handle it. They fight with customers if the customer becomes a little bit mad need to learn how to interact with people when they don’t have a problem with product. overall, they give you good serviced.
  • CC
    Cynthia Costa
    Dec 20, 2025
    2.0
    They were out of Grinch socks and still charged for them with the Grinch meal!😡
  • KB
    Kel B
    Dec 18, 2025
    4.0
    McDonald’s is usually hit or miss, but this visit was a good one. I stopped in for the Grinch Meal and the food was hot and fresh, most likely because they were selling them quickly. The staff at this location was surprisingly nice, and the inside was moderately clean — which is a step up compared to other locations. Not perfect, but better than expected.
  • TL
    Tom L
    Dec 16, 2025
    2.0
    Quality is sometimes good, sometimes lame. Value is gone, more than $3 for a mcdouble with a single slice of cheese, let alone a true double cheeseburger. Store was closed an hour early and allowed mobile orders to be placed. Refunds process within 7 days.
  • KM
    K Mertens
    Nov 26, 2025
    4.0
    Just a drive thru stop for us for mocha lattes. They were delicious!

Frequently Asked Questions About McDonald's

What are the traditional opening hours for McDonald's at 1080 Kings Hwy, New Bedford?

McDonald's at 1080 Kings Hwy, New Bedford, is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

Drive-thru service is available daily from 5:00 AM to midnight.