Dunkin'

4.2
409 reviews
Decked Out Lattes
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Business Details

231 Union St, New Bedford, MA
02740, United States
(508) 997-3047
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
231 Union St, New Bedford, MA
02740, United States

Hours

Reviews

4.2
409 reviews
5 stars
233
4 stars
91
3 stars
49
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while many praise the friendly and efficient staff, others report rude behavior and inconsistent service.

Product Consistency

There are complaints about inconsistent drink preparation and food quality, with some customers receiving incorrect orders or poorly made items.

Atmosphere

The location is described as busy and small, with a friendly atmosphere, but some customers find it cramped and prefer quieter environments.

Management Issues

Several reviews mention issues with management, including poor communication and negative attitudes from certain managers.
  • MC
    M C
    Jan 5, 2026
    5.0
    Why the wake up wraps are always burn, and hard? All dunkin do the same. Why?
  • JS
    Jamie Smith
    Dec 14, 2025
    1.0
    The double chocolate donut gotten a whole lot smaller when that new update of that building. Unbelievable! 😡
  • MA
    Michael Amado
    Dec 14, 2025
    1.0
    This location just got a remodel and someone went through the trouble of updating their hours of operation on three different platforms. They updated the hours of operation within the Dunkin' Donuts app, the Dunkin' Donuts official website, and the Google business page for this specific location. The hours of operation on all three of these platforms state that they are open at 4:00 a.m. on Sundays. Lo and behold I pull up at 4:13 a.m. on a Sunday and they are closed. The signage on the door also states that opening is not until 5:00 a.m. So, clearly there is a huge gap in communication between higher-ups and the people who run the stores on the daily.
  • ML
    Michael Lord
    Dec 10, 2025
    4.0
    Great location, staff is friendly. Plenty of parking, coffee is fresh and hot..
  • KB
    Kel B
    Nov 20, 2025
    3.0
    Parking is limited, and this location is best suited for those already walking through the downtown area. If you’re driving in, you’ll likely need to use metered parking nearby. The service is consistent with a typical Dunkin'—quick, straightforward, and efficient. Know your order, place it, and you’ll be on your way. It’s a popular spot for locals, so the atmosphere can be lively at times. Visitors from out of town who prefer a quieter café environment may enjoy one of the coffee shops closer to the downtown center or the wharf. Overall, it’s a convenient stop for regulars and anyone looking for a quick grab-and-go experience.
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location?

Monday to Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 5:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.