Dunkin'

4.2
406 reviews
Decked Out Lattes
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Business Details

231 Union St, New Bedford, MA
02740, United States
(508) 997-3047
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
231 Union St, New Bedford, MA
02740, United States

Hours

Reviews

4.2
406 reviews
5 stars
233
4 stars
90
3 stars
48
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers appreciate the friendly and efficient service, though some report inconsistent experiences and issues with staff attitudes.

Product Consistency

Many reviews highlight the quality and consistency of coffee and food, but there are complaints about incorrect orders and stale items.

Atmosphere

The location is described as busy with limited seating, but generally has a pleasant atmosphere and is well-maintained.

Employee Performance

While some employees receive praise for their dedication and friendliness, others are criticized for poor service and negative attitudes.

Customer Loyalty

Several customers express strong loyalty to this Dunkin' location, citing it as their go-to spot for coffee and food.
  • KB
    Kel B
    4 days ago
    3.0
    Parking is limited, and this location is best suited for those already walking through the downtown area. If you’re driving in, you’ll likely need to use metered parking nearby. The service is consistent with a typical Dunkin'—quick, straightforward, and efficient. Know your order, place it, and you’ll be on your way. It’s a popular spot for locals, so the atmosphere can be lively at times. Visitors from out of town who prefer a quieter café environment may enjoy one of the coffee shops closer to the downtown center or the wharf. Overall, it’s a convenient stop for regulars and anyone looking for a quick grab-and-go experience.
  • JL
    Jess L
    Oct 3, 2025
    5.0
    Literally my favorite dunkin and I live in MA so I've at least been to 1000 by now. I love them.
  • SS
    Satwant Singh
    Jul 30, 2025
    5.0
    Been coming here for years; still one of the few Dunkin’ spots that gets it right. Donuts are fresh, soft, not overly sweet. Latte was smooth and balanced. Outside Massachusetts, most Dunkin’s feel lost; no clue what they’re serving. But this location stays consistent, just like 8 years ago. It shows when people actually care. Dunkin should hire those with real passion and pay them fairly so they stay motivated. Quality like this doesn’t happen by accident.
  • BT
    Bender T
    May 28, 2025
    5.0
    only good experiences so far, last summer I went here quite a bit on days I took the bus to places around NB. the crowd here is chill, typical New Bedford experience, I thought it was fun. can get a lil small inside depending on how many people. employees have always been nice to me
  • MA
    Michael Amado
    May 22, 2024
    5.0
    My go-to Dunkin. They're quick, polite, and professional.
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location?

Monday to Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 5:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.