Dunkin'

3.8
249 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1121 Kempton St, New Bedford, MA
02740, United States

Hours

Reviews

3.8
249 reviews
5 stars
132
4 stars
41
3 stars
21
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with reports of both friendly and rude staff, as well as slow service during busy times.

Order Accuracy

Many customers reported issues with incorrect orders and inconsistent preparation of food and drinks.

Cleanliness and Facilities

Several reviews mentioned poor restroom conditions and a lack of cleanliness in the establishment.

Coffee Quality

While some customers enjoyed the coffee, many noted that it was often burnt or poorly made, leading to dissatisfaction.

Staff Attitude

There are frequent complaints about staff being unprofessional, rude, or inattentive, impacting the overall customer experience.
  • AB
    Amanda Bermudez
    Oct 6, 2025
    1.0
    Drive through took over 20 minutes. People were waiting for portions of there orders.
  • KB
    Kel B
    Oct 4, 2025
    4.0
    One of the more friendly dunkin establishments in the area. They mixed up our drink order but had no issue correcting it with a smile.
  • JM
    John medeiros
    Aug 29, 2025
    1.0
    It would be nice if they actually added sandwich ingredients instead of just throwing a toasted bagel in a bag and charging me 5$ for it, what a scam and rip off, they didn’t even throw in any cream cheese, so someone just threw a empty bagel in the bag and decided it was good enough I guess.
  • LF
    Leroy “2112” Falconer
    Aug 25, 2025
    3.0
    The service was great, the coffee ☕ not so much.
  • AA
    Adam Araujo
    Aug 24, 2025
    1.0
    Refusing to let customers use the restroom, a part of owning a restaurant is maintaining proper restrooms for customers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Bedford, MA?

Dunkin' in New Bedford is open Monday through Friday from 3:30 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in New Bedford offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.