Dunkin'

3.8
257 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1121 Kempton St, New Bedford, MA
02740, United States

Hours

Reviews

3.8
257 reviews
5 stars
136
4 stars
42
3 stars
21
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and inattentive staff, while a few mention friendly and helpful employees.

Order Accuracy

Numerous customers reported issues with incorrect orders and poor handling of requests, leading to dissatisfaction.

Speed of Service

Many reviews noted long wait times in both the drive-thru and inside the store, with some customers expressing frustration over delays.

Product Quality

The quality of coffee and food was frequently criticized, with reports of burnt coffee and cold food, although some customers praised specific items.
  • BB
    Braydon
    Dec 27, 2025
    5.0
    my favorite dunkin in New Bedford
  • AG
    Angel Greenhalge
    Dec 25, 2025
    1.0
    I went into the Dunkin’ Donuts in Dartmouth on Compton Street today was thrown out of the Dunkin’ Donuts. I was told even though there were people standing in the store with me and the drive-through line was around the corner of the store. They told me to get out. They said they’re closing the doors now and I need to leave. Never have I ever Been talk to you so rudely intrigued so disrespectful in any Dunkin’ Donuts I love Dunkin but will never ever come back to the store again.
  • SM
    S M
    Dec 25, 2025
    5.0
    Great service!!! Everyone was so cheerful!
  • TS
    Trinity S
    Dec 25, 2025
    1.0
    Never fails to suck
  • RB
    Ray B
    Dec 9, 2025
    1.0
    I went through the drive thru. Ordered a medium hot regular nobody else in the drive thru. I pulled up to window. Two young boys standing there One takes my card Sticks it in the machine The third boy made my coffee put it down on the counter The boy I gave my card to along with the other one pull their cell phones out there pockets and stand there scrolling on them. Never give me my card back So I put my truck in park just to sit there and record a video on my phone. They continue to stand there on their phones both young boys. Finally the third young man that actually made the coffee comes over an hands it to me. I then have to ask for my card back. Very poor customer service Employees should not be allowed to be on their cell phone. Also this was at 4:15pm not am.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Bedford, MA?

Dunkin' in New Bedford is open Monday through Friday from 3:30 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in New Bedford offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.