Domino's Pizza

4.1
546 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New Bedford? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 821 Rockdale Ave .

Location

Domino's Pizza
821 Rockdale Ave, New Bedford, MA
02740, United States

Hours

Reviews

4.1
546 reviews
5 stars
320
4 stars
102
3 stars
43
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with burnt or cold pizzas, and some found the food inedible.

Customer Service

There were several complaints about rude staff and poor handling of complaints, although some customers praised the friendliness of certain employees.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others mentioned unsanitary conditions.

Delivery Issues

Customers experienced delays in delivery and incorrect orders, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food quality and service, indicating a mix of experiences.
  • MM
    M
    Oct 12, 2025
    1.0
    Buckle up cause this is going to be a very long review. Do not order from this location. I used to order from Domino’s at least once a week, sometimes more often, until I opened my pizza to find a baby cockroach nesting in the box. I was mortified and sick to my stomach, i immediately ran the whole order outside to the trash and didn’t order from dominos again for a very, very long time. Until recently a friend told me this location is better now and supposedly, they’re doing pest control regularly. After working 6 to 7 days a week, frequently working 16 hour double shifts in the medical field, I got desperate and figured I’d give them another shot, which clearly turned out to be a huge mistake. I ordered from them on a weekend evening and received a pretty burnt pizza, I was hungry and exhausted so I sucked it up and ate a piece and took the loss on the rest. But I was still craving a “good” dominos pizza, so a few nights later I ordered again, and yet again received an even more burnt pizza. This time actually inedible, I literally only ate a piece and a half of crust. It was late and I was pretty pissed off, so I waited to call until the next day, Unfortunately, I was working a double and was not able to call until I got out of work that evening, at that time I was told the GM was not there to call back in the morning. Mind you, I wasn’t looking for a refund for both orders, but I at least wanted my money back for the most recent inedible burnt order (never mind the fact I got the lava cakes and all three of them were also burnt and jammed at one end of the box all busted open and I didn’t complain about that). I do need to note, the first woman I spoke with was actually incredibly kind and understanding but as a lower level manager she could only do so much so she passed the call along to her GM. Instead of doing the right thing and refunding me, the GM scolded me saying that I took too long to call them and stated I should have called them that same night to have them remake it, but wasn’t understanding it was almost 10 o’clock at night, I had worked a 16 hour day and had another 16 hr work day the next day, and wasn’t gonna wait around for them to make a new pizza and redeliver it, plus frankly I don’t know that I would trust food after calling and complaining anyway. I even told her I had photos to prove how torched the pizza was but that wasn’t good enough for her. She tried to offer me $15 off for my next order and then tried to offer me $25 off on my next order, but why would I want more burnt pizza from a cockroach riddled business? All I wanted was my money back for my most recent order so I can move on and never order from them again. It’s not like I was asking for the tip money back obviously, just the money for the inedible food. She was incredibly rude, continuously cut me off and raised her voice over me. I felt like I was being scolded like a child even though I had a very justified complaint. I worked in the food industry for many years when I was younger, I understand it’s not an easy business to be in, so I’m always good to food industry workers, this is legit the first time ever in almost 40 years of my life that I’ve ever complained to a business about an order. Giving me a burnt pizza one time ever is a lot different than giving me a burnt pizza twice in one week, and that felt complain worthy to me. Ultimately all they had to do was the right thing, but instead now I’ll be hearing back from corporate on Tuesday as well as I’ll be contacting the department of public health. Hope it was worth the $22 for them. I’d STRONGLY recommend taking your business elsewhere or to another location, this location is gross, scammy and scummy.
  • TM
    Thalia Morales
    Oct 6, 2025
    5.0
    Me encanta su servicio la limpieza del local y la amabilidad de los empleados
  • DR
    Denise “MSCEO” Rouse
    Sep 11, 2025
    3.0
    Food was cold ..
  • MF
    Michael Forster
    Aug 25, 2025
    5.0
    Love these guys, have been ordering from this location for 10+.
  • WG
    William Christopher Grover.
    Aug 19, 2025
    4.0
    After waiting and watching 2 employees sweeping the floors and ignoring me. Bwas finally waited on. Pizza was very good

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in New Bedford offer?

Domino's Pizza offers Specialty Pizzas and allows you to build your own using New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in New Bedford?

Domino's Pizza is open daily from 10:30 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.