Subway

Reviews

• GH

  Gary Heller

  Sep 20, 2025
  1.0
  Store employees were more interested in their own conversation than helping customers, I had to repeat my order 3 times and they still got it wrong
• CC

  Common Courtesy

  Aug 1, 2025
  1.0
  Ask the store worker not to toast the bread with the tuna fish to add it after. He said they can’t do that…. Then the manger steps in after I said I’m alright and don’t want to buy anything and said that it’s a new employee and he doesn’t speak English and in America English isn’t needed because many customers come in and can order without speaking English. A) I feel the point B) that was extremely racist to assume that I had a problem with him not speaking English. I have a problem with not wanting to get sick because I know my body. C) I’m a first generation American and my father barely speaks English 3/4 of my life. The manger was extremely rude and unprofessional. Worst review I’ve given all year and I’ve been to over a thousand restaurants this year alone
• YY

  YB YB

  Jul 2, 2025
  1.0
  Absolutely unacceptable experience. The manager (or possibly the owner—he refused to identify himself or provide the name of the actual owner) treated me with clear disrespect, and I believe it was racially motivated. As soon as he heard me speaking my native language, his behavior changed completely. He refused to add vegetables to my sandwich—even though I paid for a regular sub—and insisted I had to purchase a full meal just to place an order. He tried to charge me before I had even made my full selection and then told me to leave, claiming it was “too busy.” There was no one else in line and the store was nearly empty. I buy Subway almost every day across the East Coast, and I’ve never encountered anything like this. This specific location should not be allowed to operate under the Subway name. I will be filing an official complaint with Subway Corporate.
• TD

  T D

  Jun 3, 2025
  1.0
  Rude staff. Never going back.
• DM

  Debra Mccormick

  May 15, 2025
  1.0
  I had called the Needham store because I’ve never ordered a salad. It’s always been a B ultimate BMT on bread I had an order today with a salad. I called and spoke to the guy. He gave me an attitude. Didn’t even give me a chance to say what I was saying, told me to look at my receipt and that’s that I had my receipt in my hand. He was very unprofessional And treated me with no respect I will never order from this one and need them again

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