Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
482 reviews
5 stars
221
4 stars
117
3 stars
63
2 stars
24
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, with many noting excellent service experiences.
Food Temperature
There were mixed reviews regarding food temperature, with some customers receiving hot meals while others reported cold or stale food.
Cleanliness
The restaurant was often described as clean, with several customers highlighting the cleanliness of the dining area and bathrooms.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders, particularly during busy hours.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising its speed while others reported long waits and poor communication.
- SSS4 days ago1.0So dirty inside! All the tables had either drinks spilled, ketchup splattered or crumbs all over. Floors were sticky also. I sat down in their dining room to eat, and the table i was sitting at, I had to clean with napkins. Everything just grossed me out. There was so many of them in the kitchen, just standing and two employees also sitting down, in the dining area also, while they were on their phones. So it’s not like they were busy. I was the only customer in there for the whole half hour. At one point I needed ketchup, so I went up to the counter and asked the lady if I can have some ketchup. She handed me the container of where they store their ketchup and it was mostly empty and couldn’t help but notice how filthy the container was with crumbs all over. It just looked like it had not been cleaned in a while. This is the same ketchup that they are putting in bags with food! They were also leaking? All the packets I got had dried ketchup stuck on them. I didn’t even bother using them. Disgusting! I’ve been at other McDonald’s where it was spotless and you could eat off the floor! Definitely not this one. Avoid it if you can!
- TMTed MasonNov 15, 20254.0Dont change the music you play during the past weeks. Good atmosphere. Only thing is that washing the floors and sweeping them during serving time while eating is so bad, clean before hours or after like other restaurants do. Someone's going to slip on your wet floors while walking with their food in hand and stay away from tables while sweeping dirt off the floor into their faces while eating. Clean before or after hours.
- BLBrenda LoewSep 10, 20255.0Used app to order a mid afternoon ice cream cone snack at the drive thru. Cone was as expected and staff friendly.
- DDDanielAug 21, 20254.0Food was hot. Service was fast. Staff were friendly. Better than my typical McDonald's experience.
- PPPW ParkAug 20, 20251.0Cold fries, cold burger. I guess they are having hard time hiring competent people. Perhaps the city should consider a surprise inspection? I think they're doing many things incorrectly these days....
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Needham, MA?
McDonald's in Needham, MA is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.
Is delivery available and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:45 PM at this McDonald's location.
What payment methods are accepted at McDonald's in Needham?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
What services does McDonald's offer at this location?
Services available include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online or via mobile app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on the Apple App Store and Google Play Store.
What is the address of this McDonald's location?
The McDonald's is located at 340 Chestnut St, Needham, MA 02492, United States.
Are there any nail salons or beauty salons near this McDonald's?
Yes, K Organic Nail Spa and Dellaria Salon, both offering nail and beauty services, are near this McDonald's, making it convenient to combine visits for food and personal care.
What dining options are available near McDonald's if I want a different cuisine?
Nearby dining options include Sweet Tomatoes Neapolitan Pizza for pizza, Dragon Chef for Chinese and Asian cuisine, and Kostas Pizza & Seafood for Italian and seafood dishes, offering variety near this McDonald's.
Are there any fitness or community centers close to this McDonald's?
Charles River YMCA on Chestnut Street is a nearby gym, swimming pool, and community center where you can enjoy active lifestyle activities before or after visiting McDonald's.