Wendy's

3.8
950 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
303 W Central St, Natick, MA
01760, United States

Hours

Reviews

3.8
950 reviews
5 stars
409
4 stars
228
3 stars
139
2 stars
57
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and concerns about hygiene.

Drive-Thru Issues

The AI drive-thru system received negative feedback for being inefficient and causing order errors.

Cleanliness

Several reviews noted unsanitary conditions, including dirty dining areas and the presence of pests.

Positive Staff Experiences

Some customers praised specific employees for their friendliness and efficiency, indicating that service can be good when staff are attentive.
  • NR
    Natasha Rufo
    Nov 17, 2025
    2.0
    They took away the sweet and sour sauce
  • JA
    jose gregorio buitrago arria
    Oct 26, 2025
    5.0
    Good
  • AM
    Alexandria Marquez
    Oct 22, 2025
    1.0
    I was sitting eating my food when I saw these little guys playing pick a boo jajaj not funny I will never eat from here again
  • GW
    Gloria West
    Sep 20, 2025
    4.0
    Went inside waited 20 minutes to be told "You need to go through drive through. "Order was wrong and stay rude
  • ES
    Elius Swordofblaze
    Aug 23, 2025
    3.0
    Cheap, fast, and decent. What more do you need from fast food? Well, they use AI instead of actual service for the drive through, which constantly misinterprets you and takes forever to load.

Frequently Asked Questions About Wendy's

Is 303 W Central St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.