Business Details
About
Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
227 reviews
5 stars
155
4 stars
40
3 stars
14
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Many customers praised the coffee, highlighting its deliciousness and variety, though some found certain drinks disappointing.
Atmosphere
The café is frequently described as cozy and spacious, making it a good place for work or socializing.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing rudeness or mistakes with orders.
Food Quality
While some enjoyed the food offerings, others reported issues with freshness and quality, particularly with pastries.
Customer Experience
Mixed feedback on customer service; some found staff friendly and helpful, while others reported negative interactions.
- CHChristina HanzisNov 15, 20251.0This place sucks. Such slow service. Then bought two small boxes of loose leaf tea. They had stickers on them for 13.60. After waiting in line forever bc the staff moves so slow, they said the pieces increased and would only honor the price for 1 of the boxes of tea. Each box had a sticker with the old price. 36$ for some loose leaf tea? So ridiculous: worth skipping.
- EEEmmett EcksteinNov 11, 20255.0I love the nice cozy feel and the drinks are absolutely amazing. 5 stars would come again
- TFTheo FugereNov 11, 20255.0Good fun
- JRJasey RaeSep 30, 20255.0Best coffee I’ve had since exploring the area. I ordered a hazelnut latte, w/oat milk and cold foam -so delicious plus a egg/sausage sandwich on a biscuit 10/10 worth my drive from Milford ! I’ll definitely be back 😌
- TMTimothy McGuireSep 29, 20255.0Sweetwaters is great because all of their drinks and baked goods are very high quality. ive been here many times with my friends and gives the perfect coffee shop vibes.
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Latte, Cold Brew Coffee, Espresso, Cappuccino, Organic & Fair Trade Coffees & Whole-leaf Teas, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, Dragon Eye, French Vietnamese Au Lait, Chai Latte, Great Pumpkin Latte, Spice Carmel Apple, Matcha Latte, Fruit Teas, Iced Teas, Lemonades, & Tea Lemonades.
What types of coffee and tea does Sweetwaters Coffee & Tea offer?
Sweetwaters offers a variety of classic and specialty coffee and tea drinks, including Latte, Cold Brew, Espresso, Cappuccino, Mocha, Dreamy Cold Brew, Creme Caramel, French Vietnamese Au Lait, and a selection of premium whole-leaf teas like Pomegranate Green, Oolong, Chai, and Matcha.
Does Sweetwaters Coffee & Tea serve Fair Trade or organic products?
Yes, they offer several Fair Trade and organic coffees such as Midnight Blend, Arbor Ypsi Blend, Red Moon, and seasonal varieties. Their teas are whole-leaf and made with premium real ingredients.
Can I order Sweetwaters’ coffee or tea online?
Yes, you can order online via the Sweetwaters app available on Apple App Store and Google Play, their website, and delivery platforms like DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What pastries and desserts are available at Sweetwaters Coffee & Tea?
They offer a variety of pastries and desserts such as Blueberry Scones, Cinnamon Scones, Chocolate Croissants, Bagels, Macarons, Chocolate Chunk Cookies, Carrot Cake, and Tiramisu.
What are the operating hours of Sweetwaters Coffee & Tea in Natick Center?
Sweetwaters is open Monday through Saturday from 6:30 AM to 7:00 PM, and Sundays from 8:00 AM to 6:00 PM. Holiday hours may vary with earlier closing times during the week following November 3rd.
Is Sweetwaters Coffee & Tea wheelchair accessible?
Yes, the cafe provides wheelchair accessible entrance, seating, and restrooms to accommodate all customers.
Does Sweetwaters Coffee & Tea have seating and is it family-friendly?
Yes, Sweetwaters has indoor seating and welcomes families, including providing high chairs for children. It is suitable for working on laptops as well.
Where is Sweetwaters Coffee & Tea located and how can I contact them?
They are located at 19 S Main St, Natick, MA 01760. You can contact them at +1 508-720-4152 or email info@sweetwaterscafe.com.
What nearby places can I visit before or after enjoying Sweetwaters Coffee & Tea?
Nearby you can visit The Common cafe and Kitchen for additional bakery treats, Renew Arts & Industry for antiques, Vivilicious Artisanal Delicacies for chocolates and candy, or the Natick Academy of Performing Arts for cultural events.
How can nearby places assist me when visiting Sweetwaters Coffee & Tea?
If you enjoy bakery items, The Common cafe and Kitchen and Bakery on the Common are close by for more variety. For wellness relaxation after your visit, check out Massage Natick and My Healing Studio. Nearby gyms like Zeta Fencing Studios offer active options, while the Natick Academy of Performing Arts offers cultural experiences to complement your visit.