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Creme Caramel Latte
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Sweetwaters Coffee & Tea

4.4
(233 reviews)

Business Details

19 S Main St, Natick, MA
01760, United States
(508) 720-4152
https://www.sweetwaterscafe.com/quality-coffee-in-natick-ma-natick-center/

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Sweetwaters Coffee & Tea
19 S Main St, Natick, MA
01760, United States

Hours

Reviews

4.4
233 reviews
5 stars
155
4 stars
44
3 stars
16
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Atmosphere

Customers appreciate the cozy and spacious environment, making it a great place for work or social gatherings.

Service Quality

Feedback on service is mixed; while many praise the friendly and helpful staff, others report instances of slow service and rude interactions.

Coffee Quality

The coffee is generally well-received, with several customers highlighting specific drinks as exceptional, though some find it inconsistent.

Food Offerings

Food quality is hit or miss; while some items are praised, others, particularly pastries, have received criticism for freshness and taste.

Customer Experience

Several reviews mention issues with order accuracy and customer service, leading to frustration among some patrons.
  • JW
    Jolene Wagner
    2 days ago
    4.0
    Service was a bit slow, but food was good- especially thr lemonade. Great serving sizes. Typical hipster café vibes
  • NC
    Natalia Chopur
    3 days ago
    5.0
    I go here every other weekend and I've never been disappointed. The café is super cute and there's art on the walls—a great place for me to study with a lively but not overwhelming atmosphere.
  • DP
    Doe Parsons
    Feb 12, 2026
    4.0
    I found this great coffee @tea spot it last year in November. It had a lot of seating a large eating area. A student was set up on the table next to us with her books, laptop. Food, everything. She looked happy to have a table to for her own to get her work done. They had great photos framed on the walls of local places of interest. They had a huge board where you could find a job. Or hook up with locals providing services, to ads for bands playing in another part of the state. The whole vibe was relaxed, open,welcoming, friendly. I went back about 3 weeks ago. The staff was ready to answer any questions about special drink concoctions hot and cold, coffee and tea. I remembered how yummy my chocolate cake was on a previous visit. I enjoyed a carmel coffee ( hot) drink on this visit.
  • SS
    shlove ss
    Jan 17, 2026
    3.0
    The coffee is average, and the baked goods don’t taste much different from Dunkin’ to be honest. Be cautious with the strawberry yuzu drink. It’s an energy drink, but this isn’t indicated on the menu. The environment is nice, with plenty of outlets available
  • EB
    Emily Barney
    Jan 4, 2026
    5.0
    Best coffee and service you will ever get from any cafe/coffee shop. The baristas are phenomenal. They are so knowledgeable about their products and remember their customers! They have a singer every Saturday that ties in the beautiful vibes. You can do business meetings or a small get together with your bestie (or a small couples date that my spouse and I try to do while the kiddos are in school). They have great options for any dietary preferences you might have. The rewards points add up quickly and their special items (coffee beans, teas, cups, etc) are great and priced fair.

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea

Brand Certified Facts from Sweetwaters Coffee & Tea

Sweetwaters Coffee & Tea partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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