Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the friendly and attentive service, with specific mentions of staff members like Matt and Moses.
Food Quality
While many enjoyed the food, some reviews noted that certain items, particularly burgers, were too salty.
Cleanliness
The restaurant was frequently described as clean, although there were isolated complaints about the condition of the bathrooms.
Value
Some customers felt the prices were high for the portion sizes, but others appreciated the quality and occasional discounts.
AM
ashley martinez
2 days ago
5.0
great service and staff :)
TL
Tales Gomes de Lyra
Feb 6, 2026
1.0
We came to check out the burger place and unfortunately our experience wasn't good. I ordered a burger and it was very salty. The hot dog had way too much chili sauce. The attendant was very polite. Sometimes it's just my taste that didn't please me, but I preferred to share it not as a criticism, but as my experience.
For the price, I didn't think it was a good choice.
TS
Tiger _ Sword
Feb 4, 2026
5.0
Took a single bite of the double deluxe and had to clean up my pants. Would enjoy again
JJ
Jesse
Jan 30, 2026
5.0
Best Burger place in the Metrowest area. Kind of pricy if you want a full meal (Burger, Fries, Milkshake), but the do give a first responder discount and have occasional specials so it's worth it.
BH
Bao Ha
Jan 24, 2026
5.0
I've been wanting to try Smashburger for quite a while now but I was never around the area until today. I've tried various burger chains like shakeshack, fiveguys, red robin, mainely burger, the list goes on and on. This place has a good burger and hits the spot. Price wise it is what you would expect nowadays for a gourmet burger. The smash fries were great, if truffle oil is your kind of thing. I'll be coming back to try the hotdogs and their scorchin' menu. It is especially convenient because of the parking lot.