Smashburger

4.1
1092 reviews
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Business Details

1298 Worcester St., Natick, MA
01760, United States
(508) 720-0744
https://smashburger.com/locations/us/ma/natick/1298-worcester-st
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About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1298 Worcester St., Natick, MA
01760, United States

Hours

Reviews

4.1
1,061 reviews
5 stars
615
4 stars
208
3 stars
89
2 stars
49
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service, particularly highlighting staff members like Matt and Greg.

Food Quality

The burgers and fries received high marks for taste and freshness, although some noted issues with saltiness and greasiness.

Cleanliness

The restaurant and restrooms were frequently mentioned as clean and well-maintained.

Menu Variety

While many enjoyed the menu options, some customers found it difficult to read or lacking in certain favorites.

Customer Experience

Overall dining experiences were positive, with many customers expressing a desire to return and recommending the restaurant.
  • NC
    Nick C
    6 days ago
    5.0
    Staff is friendly and efficient. Food is a touch salty but good overall No tip jar for some reason maybe yhr company or management doesn't allow it.
  • RP
    Rosaleen Perez
    Nov 17, 2025
    5.0
    The food was amazing, The server Matthew was courteous and ensured our satisfaction! I would definitely recommend checking this place out!
  • SA
    Sandra Anastasi
    Nov 13, 2025
    5.0
    Love Smash Burgers! It’s a great local spot in a less trafficked area. Great food and Matthew was a great host. Highly recommend.
  • JZ
    Jessica Z
    Nov 11, 2025
    4.0
    Michael did a great job serving the entire place and taking orders. Today has been one of the better experiences I’ve had. Food was hot and came out fast.
  • BK
    Brenda Knight
    Nov 3, 2025
    5.0
    First timer, but so glad I decided to finally visit Smashburger! So much variety, and quality food. This particular location is clean and welcoming. The service is 2nd to none!
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Frequently Asked Questions About Smashburger

What type of cuisine does Smashburger in Natick offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the opening hours for Smashburger's dine-in service?

Smashburger in Natick is open daily from 10:30 AM to 9:30 PM for dine-in service.