McDonald's

3.6
756 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Mass Tpke / I-90 East (Service Plaza), Natick, MA
01760, United States

Hours

Reviews

3.6
756 reviews
5 stars
287
4 stars
156
3 stars
139
2 stars
56
1 star
118

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high and felt that the value for money was lacking.

Service Quality

Service experiences varied widely, with some customers praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality was inconsistent, with reports of cold or incorrect orders, but some customers noted hot and fresh food.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising the cleanliness while others reported unsanitary conditions.

Convenience

The location is seen as a convenient stop for travelers, especially for quick meals, but service speed was often criticized.
  • CW
    Chuck Whigham
    Nov 9, 2025
    5.0
    I stopped here to pickup a Happy Meal- 4 Piece McNuggets, Kids Fries, Barbecue Sauce, and Small Coca Cola with no ice, and Ninja Hello Kitty Toy. My order was quickly processed and accurately prepared. The team member was extremely pleasant, professional, courteous, and helpful. I was in and out of the store in a timely manner. I would stop here again for a quick bite, coffee or espresso whenever I am in the area again.
  • SE
    Sandro Erazo
    Nov 1, 2025
    3.0
    No coupons accepted. Overpriced.
  • RF
    Rashid Farook
    Oct 28, 2025
    4.0
    This McDonald's, located in the Natick service plaza, is an economic option compared to toehe food establishments in the plaza. Ideal for a quick breakfast or lunch on the way to Boston or passing by.
  • DM
    Deviprasad Makonahally
    Oct 15, 2025
    3.0
    Prices have gone up as steeply over the years!
  • BH
    Bill Hill
    Oct 13, 2025
    4.0
    Bartender was very friendly.great food at a good price and the beers are ice cold.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7, matching the restaurant's operating hours.