McDonald's

3.6
763 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Mass Tpke / I-90 East (Service Plaza), Natick, MA
01760, United States

Hours

Reviews

3.6
763 reviews
5 stars
291
4 stars
156
3 stars
140
2 stars
57
1 star
119

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high and felt that the value for money was lacking.

Service Quality

Feedback on service was mixed; while some praised the friendly staff, others reported rude interactions and long wait times.

Food Quality

The food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold or incorrect orders.

Cleanliness

The cleanliness of the location received positive remarks, but there were also reports of unsanitary conditions at times.

Convenience

The location is appreciated for its convenience as a rest stop, but some customers expressed dissatisfaction with the overall experience.
  • ZS
    Zia Siddiqui
    Nov 30, 2025
    3.0
    I was in my way to Boston from Toronto and had a stopover for a quick breakfast. I've ordered just an egg and cheese sandwich without any meats and a coffee. It turned out to be around 8$ which i think is little expensive f9e such a small.portion of food.
  • CW
    Chuck Whigham
    Nov 9, 2025
    5.0
    I stopped here to pickup a Happy Meal- 4 Piece McNuggets, Kids Fries, Barbecue Sauce, and Small Coca Cola with no ice, and Ninja Hello Kitty Toy. My order was quickly processed and accurately prepared. The team member was extremely pleasant, professional, courteous, and helpful. I was in and out of the store in a timely manner. I would stop here again for a quick bite, coffee or espresso whenever I am in the area again.
  • SE
    Sandro Erazo
    Nov 1, 2025
    3.0
    No coupons accepted. Overpriced.
  • RF
    Rashid Farook
    Oct 28, 2025
    4.0
    This McDonald's, located in the Natick service plaza, is an economic option compared to toehe food establishments in the plaza. Ideal for a quick breakfast or lunch on the way to Boston or passing by.
  • BH
    Bill Hill
    Oct 13, 2025
    4.0
    Bartender was very friendly.great food at a good price and the beers are ice cold.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7, matching the restaurant's operating hours.