McDonald's

3.7
761 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
290 Worcester Street, Natick, MA
01760, United States

Hours

Reviews

3.7
761 reviews
5 stars
333
4 stars
154
3 stars
108
2 stars
50
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude behavior and long wait times.

Food Consistency

Many customers noted issues with food quality, including cold items, incorrect orders, and lack of flavor, although some enjoyed their meals.

Cleanliness

The cleanliness of the restaurant was highlighted positively by some customers, while others reported dirty conditions and unsanitary bathrooms.

Mobile Ordering Issues

Several customers experienced problems with mobile orders, including delays and incorrect items, leading to frustration.

Atmosphere

The restaurant's atmosphere was generally described as pleasant and family-friendly, with features like clean seating and interactive tables for children.
  • WS
    William Stanwood
    Nov 8, 2025
    4.0
    Ok
  • KR
    katherine roberts
    Oct 11, 2025
    1.0
    I ordered four happy meals for my children. The menu listed water as an option and I selected water at checkout. I saw that the water was a six dollar additional charge. I asked the cashier about the charge because I understood drinks were included with a happy meal and she told me that water was an up charge, even though that was not listed on the menu. Also, my fountain soda was tasteless. Clearly they do not include the appropriate amount of syrup. Positively, the fillet of fish was excellent.
  • PP
    Paulo Henrique PH
    Oct 9, 2025
    1.0
    Drive-through very low… 8:43 pm and only one in front of me, and i am still here for more than 10 minutes… OMG. Do not come here
  • MS
    Mino Sal
    Oct 8, 2025
    1.0
    Bad wifi and mobile order i will be late for work trying to wait for ur mobile order to go thru
  • SS
    Sid
    Sep 26, 2025
    5.0
    I take my kids here every now and then. This is a very clean McDonald's and has these amazing tables that light up when you touch them! My son, his friends and I have a blast here. There are also video games at other tables, and some children's books you can borrow while there. The staff is very kind. If you don't get your order right the first time, they will be more than happy to change it. Go with some time in hand and have fun. Food taste like MacDonalds so don't expect gourmet food. But overall it will be a good experience. Peaceful, clean place where you can sit and eat, with great service! Worth the buck! Ample of Parking outside!

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Natick, MA is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

Can I order delivery from this McDonald's?

Yes, delivery is available daily from 5:00 AM to 11:59 PM on most days, extending to 12:59 AM on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.