Dunkin'

4.0
237 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
117 W Central St, Natick, MA
01760, United States

Hours

Reviews

4.0
237 reviews
5 stars
132
4 stars
43
3 stars
19
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and order mistakes.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers finding the environment unsanitary.

Order Accuracy

Several customers noted frequent mistakes with their orders, including incorrect items and missing items, leading to frustration.

Speed of Service

The drive-thru service was frequently praised for being fast and efficient, although walk-in service was noted to be slower.

Staff Attitude

While some customers appreciated the friendliness of the staff, others reported negative interactions, particularly with management.
  • EM
    Ethan Millen
    3 days ago
    2.0
    Very rude staff. Especially the manager. I was polite as could I could be at the drive through and when I got up to the window, saw the manager throw my stuff to the person serving through the window. I’ve done customer service for 10 years and I’ve never done that or seen anyone do that. It almost looked like she was waiting with my food to throw it. I’m very confused about this but it’s fine by me. Here’s a bad review
  • AA
    Angel
    Nov 14, 2025
    5.0
    Everyone in this Dunkin Donut are the BEST. Very helpful, kind, always smiling 😃. Love this stop. I come here EVERY morning 7 days a week.
  • TI
    Tatsushi Izuta
    Nov 8, 2025
    2.0
    No toilet paper. Hand sanitizer empty. Not clean.
  • NL
    Nick Long
    Oct 12, 2025
    5.0
    Clean, Friendly, and Kind. The staff knows our regular order and takes the time to go above and beyond always!! Best location in town!
  • VD
    Victoria Dermash
    Sep 25, 2025
    5.0
    Best Dunkin Around!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Natick, MA?

Dunkin' in Natick, MA is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Natick offer delivery and curbside pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.