Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and order mistakes.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers finding the environment unsanitary.
Order Accuracy
Several customers noted frequent mistakes with their orders, including incorrect items and missing items, leading to frustration.
Speed of Service
The drive-thru service was frequently praised for being fast and efficient, although walk-in service was noted to be slower.
Staff Attitude
While some customers appreciated the friendliness of the staff, others reported negative interactions, particularly with management.
EM
Ethan Millen
3 days ago
2.0
Very rude staff. Especially the manager. I was polite as could I could be at the drive through and when I got up to the window, saw the manager throw my stuff to the person serving through the window. I’ve done customer service for 10 years and I’ve never done that or seen anyone do that. It almost looked like she was waiting with my food to throw it. I’m very confused about this but it’s fine by me. Here’s a bad review
AA
Angel
Nov 14, 2025
5.0
Everyone in this Dunkin Donut are the BEST. Very helpful, kind, always smiling 😃. Love this stop. I come here EVERY morning 7 days a week.
TI
Tatsushi Izuta
Nov 8, 2025
2.0
No toilet paper. Hand sanitizer empty. Not clean.
NL
Nick Long
Oct 12, 2025
5.0
Clean, Friendly, and Kind. The staff knows our regular order and takes the time to go above and beyond always!!
Best location in town!
What are the operating hours of Dunkin' in Natick, MA?
Dunkin' in Natick, MA is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' in Natick offer delivery and curbside pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin' in Natick?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What kind of menu items does Dunkin' in Natick serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various breakfast, brunch, and lunch options.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' at 117 W Central St in Natick has a drive-thru service.
Are there any fitness centers near Dunkin' in Natick?
Yes, nearby fitness centers include Get In Shape For Women, KidStrong Natick, Koko FitClub of Natick, and Korea's Finest Taekwondo Academy, perfect for a workout before or after grabbing a coffee.
What are some beauty and wellness places near Dunkin' Natick?
Close to Dunkin' are several beauty and wellness spots like Boston Tan Co, Pandolfinos Hair Studio, Hair Blush Salon, Laser MD MedSpa, CenDeluxe Nail Spa, Laser Gentle Medical Spa, M & Co Hair Studio and Spa, Achelois Wellness, Dermaluxe Spa, and GlowBeauty by Natalia.
Are there convenient services for pet owners near Dunkin' in Natick?
Yes, pet owners can visit nearby places like Thrive Pet Healthcare, Four Paws Hotel and Spa, and Natick Animal Clinic for pet services and veterinary care.
How can I access Dunkin' if I'm visiting or new to Natick?
Dunkin' is located at 117 W Central St, Unit A in Natick, MA. It is easily accessible and you can use the drive-thru or order ahead with their mobile app for convenience.