Dunkin'

4.0
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
117 W Central St, Natick, MA
01760, United States

Hours

Reviews

4.0
238 reviews
5 stars
133
4 stars
43
3 stars
19
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising friendliness while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers have reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mention cleanliness issues, particularly in the dining area and bathrooms.

Service Speed

The drive-thru service is frequently noted as fast and efficient, although walk-in service can be slow.

Overall Experience

While some customers have had positive experiences, a significant number express disappointment and frustration with service quality.
  • FB
    Franklin Betty
    4 days ago
    5.0
    Super friendly
  • EM
    Ethan Millen
    Nov 21, 2025
    2.0
    Very rude staff. Especially the manager. I was polite as could I could be at the drive through and when I got up to the window, saw the manager throw my stuff to the person serving through the window. I’ve done customer service for 10 years and I’ve never done that or seen anyone do that. It almost looked like she was waiting with my food to throw it. I’m very confused about this but it’s fine by me. Here’s a bad review
  • AA
    Angel
    Nov 14, 2025
    5.0
    Everyone in this Dunkin Donut are the BEST. Very helpful, kind, always smiling 😃. Love this stop. I come here EVERY morning 7 days a week.
  • TI
    Tatsushi Izuta
    Nov 8, 2025
    2.0
    No toilet paper. Hand sanitizer empty. Not clean.
  • NL
    Nick Long
    Oct 12, 2025
    5.0
    Clean, Friendly, and Kind. The staff knows our regular order and takes the time to go above and beyond always!! Best location in town!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Natick, MA?

Dunkin' in Natick, MA is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Natick offer delivery and curbside pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.