Dunkin'

Reviews

• AS

  Aila Strang

  Dec 27, 2025
  1.0
  I came through the dt for a drink and loaded queso hashbrowns, the last time i ordered them they gave me chipotle instead which i didnt realize until i got home. This time i double checked, it was chipotle again. I wont eat that, so i tell the guy i ordered the queso, not chipotle. He hands me the bag back, i check it, and it’s literally a slice of cold white cheese. I completely understand language barriers and how they could have thought i might possibly want this, but at the end of the day, as an ex-barista myself, this is just unacceptable. You are trained on your menu items, and should be able to read the label or at least let the customer know you’re out of a specific item before replacing it and giving it to the customer. I dont know if they were just stupid or didnt have the queso sauce, but this is the second time this has happened. I get that its silly to be upset over something as trivial as fast food, but dunkins has become more and more expensive as the year progresses, and damn i just wanted to treat myself 🥹 please train your employees better. Thankfully the kind staff at 50 e central were able to remake it, and even gave me a free donut! At the end of the day, its my money, and i want what i paid for. I hope this isnt a frequent problem here, but i will not be coming back to this location.
• DK

  Danielle Kwatcher

  Dec 25, 2025
  1.0
  Horrible and extremely rude and not friendly!!!!!
• VS

  Victoria Sikorska

  Nov 26, 2025
  1.0
  I had a very unpleasant experience at this location. The cashier couldn’t understand what I was trying to order. We were speaking different languages, and English is a second language for both of us. I tried to explain what I needed, but she didn’t call anyone for help, even though it was clearly difficult for her to understand. She eventually took my order with irritation, and the sprinkles were placed under the donut, so they spilled everywhere. When I tried to fix the donut, I said a word in Russian, and for some reason she assumed I called her stupid. She became very unfriendly and treated me with clear disrespect. I explained that I never insulted her, but her attitude remained unpleasant.
• NH

  N “N&H” H

  Nov 5, 2025
  1.0
  People are very mean they don’t know nothing about they are doing I asked her to scan the code to get my rewards but she didn’t get that also I ordered cookie butter cloud latte drink what I used to like ,they put all the crumbs of all the cookies they still have even the colorful ones too and when I asked this really Butter cookies drink she gave me the look that’s I don’t know nothing she knows everything and turned her back ,if you don’t like your job that’s not my fault .Thank you Dunkin for this service
• MN

  Michael Naguib

  Oct 26, 2025
  1.0
  Horrible staff

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