Dunkin'

3.6
202 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
223 N Main St, Natick, MA
01760, United States

Hours

Reviews

3.6
202 reviews
5 stars
101
4 stars
24
3 stars
21
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported unfriendly or rude behavior from staff, leading to a negative experience.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, causing frustration among customers.

Cleanliness

While some customers noted the cleanliness of the store, others highlighted issues such as lack of soap in restrooms.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

Mixed feedback on product quality, with some enjoying the coffee and donuts, while others reported issues with taste and preparation.
  • NH
    N “N&H” H
    Nov 5, 2025
    1.0
    People are very mean they don’t know nothing about they are doing I asked her to scan the code to get my rewards but she didn’t get that also I ordered cookie butter cloud latte drink what I used to like ,they put all the crumbs of all the cookies they still have even the colorful ones too and when I asked this really Butter cookies drink she gave me the look that’s I don’t know nothing she knows everything and turned her back ,if you don’t like your job that’s not my fault .Thank you Dunkin for this service
  • MN
    Michael Naguib
    Oct 26, 2025
    1.0
    Horrible staff
  • NL
    Nick Long
    Oct 12, 2025
    1.0
    Ordered a doordash for munckins for my child as a treat. They cant fill the order at 900am on a sunday. But instead of turning the item off or canceling the order, 7 different drivers have now cycled through to get the order only to cancel and give to a different driver. This place sucks, bad. Read the reviews. Go to west central street location. Way better staff.
  • YO
    YoungSeok Oh
    Aug 23, 2025
    1.0
    This place breaks my heart. I used to love this Dunkin’ location, especially in the fall. I’d enjoy coffee and donuts under the beautiful tree in front. Sadly, that tree has now been cut down. Here are some things I noticed during my recent visit: 1. There were flies over the donuts. 2. I waited at the checkout counter for five minutes before anyone came, even though a few staff members were nearby cleaning the floors. 3. The environment was generally clean and nice. 4. Most disappointing of all, the lovely big tree in front of the shop is gone.
  • SR
    Sara Rivera
    Aug 15, 2025
    5.0
    My coffee was perfect.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 223 N Main St, Natick, MA?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.