Dunkin'

Reviews

• GT

  Graham Tunnicliffe

  Jan 24, 2026
  1.0
  Way to slow and unfriendly service
• AA

  Alexandre Andrade

  Dec 26, 2025
  2.0
  Não tinha varios tipos de café.👎
• YM

  Yasmine Mohamed

  Dec 6, 2025
  1.0
  The drinks here are so bad that they’re just water with sugar. It’s not the first time I’ve had this, but it’s my last time ordering from this branch.
• A

  Ойгул Шерматова

  Nov 30, 2025
  1.0
  Hello, I am writing to report an issue with my recent visit to the Dunkin’ located inside Natick Mall. I ordered a Large Caramel Macchiato for myself and the $6 Meal Deal for my husband. The total was $12.08, which I paid. However, the drink was made extremely small – far less than what a large size should be. Because of this, I paid an additional $1.59, but even after paying extra, they still gave me a very small portion. I have been ordering the exact same drink for over a year at your other location: 117 W Central St, Unit A, Natick They always make it perfectly, and their customer service is excellent. Unfortunately, the Natick Mall Dunkin’ staff were very rude to me, and even though I paid full price (and extra), they did not make my drink correctly. I was very disappointed with the experience. (Because I didn't speak the language fluently they decided to take advantage of that) I kindly request a refund for this order, as I did not receive what I paid for. Location: 1245 Worcester St, Natick Mall, Natick, MA Order time: 11/29
• CF

  Clown Princess of Fear

  Oct 5, 2025
  2.0
  I’ve been a returning customer for over a month; and I would like to be the 1st to address a HUGE problem here, before it costs this location big bucks. I noticed since the end of August that there is 1-2 people working on Saturdays after 3pm: A spanish girl with one of those baby hair curl-overs on the side, and another kid. While they make AMAZING quality food and drinks, the lines are always 10-15 people deep and cost customers precious time. They take an order fully which is great, but you have one person on sandwich station and one making drinks. There is NO ONE being a ringer/order taker and helping lighten the load. This establishment requires THREE people at all times! Idk who is in charge here, but they need to worry about hiring a 3rd person on weekends, IMMEDIATELY. 2 people walked away yesterday (Oct 5th, 2025) and I for one got yelled at for being late to my 330pm shift, when I arrived at 3:16 to place my order. Please hire a third person or people who can work FAST AND ACCURATELY in a FAST PACED ENVIRONMENT. Thank you.

Frequently Asked Questions About Dunkin'