Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
307 reviews
5 stars
136
4 stars
57
3 stars
44
2 stars
16
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including both servers and management.
Service Quality
Customers frequently reported slow service, incorrect orders, and a lack of attention to customer needs.
Product Quality
Mixed feedback on food and drink quality, with several complaints about burnt coffee and poorly prepared food items.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing issues like lack of courtesy and poor service recovery.
Location Convenience
Some reviews praised the convenience of the location, especially for travelers, but noted limitations like no public restrooms.
- CRChristina RixOct 13, 20251.0Staff was very rude- when went through the drive thru-not only did the lady taking our order start by talking bad about the car before us-she didn’t know the menu after asking her about what kind of donuts they had and she said “If it’s not on the menu they obviously don’t have it”. Then when we were ordering after only 10 seconds, she said we were taking too long to order and to come in the store. We just came to get donuts for our kids-on a family vacation from out of state and they were so excited to get the Halloween bucket. We ended up going in to finish our order and asked to speak to manager and she was worse! She proceeded to say their staff doesn’t have to go through training etc and began to record us and chased us out of store. This place is crazy.
- BRBrian RoyOct 13, 20251.0Manager at this establishment is probably one of the worst persons I’ve ever encountered including her employees very rude very disrespectful if I could give it less than one star I would try to avoid this place by all means necessary the manager even tried videotaping us for some crazy reason because they want to be rude absolutely zero customer service
- NKNipun KaplishOct 4, 20251.0I was disappointed with the behavior of the staff at the establishment, including both the server and the manager. It appeared that they treated all customers with a lack of courtesy. I observed two customers expressing dissatisfaction about the staff's attitude before I experienced similar treatment myself. I hope the staff will receive proper training in customer service to improve their interactions.
- DBDavio BencciSep 15, 20251.0The service was terrible, I was with my wife which is a hajabi and she went in there and ordered the 6$ meal and when the order got ready she looked at the receipt and it said croissant and she never ordered a croissant 🥐 she ordered the bagel the same exact thing on the picture but without any bacon, she politely asked to make sure its a bagel and the manager said no its not, and walked away and ignored her, i went in after hearing this and asked her myself we payed for something can we please know why we can't get what we payed for she ignored me after waiting 10 minutesfor my order, she said she will call the cops and she never did in the end because she knew she was wrong. I take this as racism bcause everyone else in line she talked so respectfully and and patient with the , not us though
- GGGoth-CriticSep 1, 20251.0- staff were not that friendly at all. - coffee wasn't good, tasted like burnt that was covered up with sweetness. - not a good experience here
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 8 Massachusetts Ave, Natick, MA?
Dunkin' in Natick, MA is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.
What breakfast options are available at Dunkin' Natick?
Dunkin' offers a variety of breakfast options including breakfast sandwiches, donuts, coffee, and espresso drinks.
Does Dunkin' Natick offer delivery or curbside pickup services?
Yes, Dunkin' Natick provides delivery and curbside pickup services for your convenience.
Are there any special holiday drinks available at Dunkin' Natick?
Yes, Dunkin' is featuring holiday drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher this season.
Can I order ahead using an app for Dunkin' Natick?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play for a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' at 8 Massachusetts Ave, Natick has a drive-thru option for quick and easy service.
What payment methods are accepted at Dunkin' Natick?
Dunkin' Natick accepts debit and credit card payments for your convenience.
Are there other food options available near Dunkin' Natick at the Mass Pike Natick Travel Plaza?
Nearby food options include McDonald's, Cheesy Street Grill, D'Angelo Grilled Sandwiches, and Papa Gino's, offering a variety of fast food, sandwiches, and pizza.
What services are available nearby that could be useful during travel?
The EZPass Service Center and Natick Service Plaza are nearby, providing travel assistance and amenities for travelers.
Are there any places where visitors can relax or enjoy wellness activities near Dunkin' Natick?
Yes, nearby places such as Roots and Wings Yoga and Healing Arts, Metro West Natick Massage & Healing Arts, and Heal From Within offer yoga, massage, and holistic wellness services.