Dunkin'

3.9
309 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Natick, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
50 East Central St, Natick, MA
01760, United States

Hours

Reviews

3.9
309 reviews
5 stars
153
4 stars
68
3 stars
32
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the restrooms.

Service Quality

Service was frequently described as slow and inconsistent, with several complaints about rude staff and incorrect orders.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, overall staff performance was seen as lacking.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor attention to detail.
  • FB
    Franklin Betty
    4 days ago
    1.0
    Awful service, slow and rude. They failed on board of health inspection. Do not order from here!
  • CJ
    Camilo Jaramillo
    Dec 24, 2025
    1.0
    The men's restroom was completely filthy, covered in feces and urine.
  • SR
    S Ros
    Dec 1, 2025
    1.0
    Do not buy here, W.Central is way better!. This location its horrible, the employees need better training as well as the managers. The orders are never right, always missing something or not properly made. I just received an order with the completely wrong sandwich and coffee once again (which prompted me to leaving this comment). Please check your order before leaving the store, taste the coffee to make sure it was made properly. And Don't even try calling the store because the number is not even working. If you show up while they are switching shifts be ready to wait to even get acknowledged. I used to manage this store under S.F management it was never like this. We were proud of our service, customer care and it was such a welcoming environment that made you feel just like home. **Do better*!
  • AA
    Angel
    Nov 14, 2025
    5.0
    Everything is good here.
  • FK
    Farhan Kazi
    Nov 6, 2025
    4.0
    I had a great experience at Dunkin’. The iced coffee prepared by Sai was excellent — just the right balance and taste. Sometimes my order can be tricky, but Sai got it right away in the frst try and really made my day. Appreciate his attention to detail and great service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Natick, MA?

Dunkin' in Natick, MA is open daily from 4:30 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.