Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Natick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
417 reviews
5 stars
146
4 stars
64
3 stars
39
2 stars
33
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative dining experience.
Food Quality
Customers frequently reported issues with food quality, including small portions, cold ingredients, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to an overall unpleasant atmosphere.
Service Speed
Many customers experienced slow service, with long wait times for orders and disorganization in fulfilling online orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and highlighted good food experiences.
CF
Chris Furlow
Feb 19, 2026
1.0
Absolutely terrible. It was 7:56 PM on a Thursday and the restaurant closed and put up a sign they were temporarily closed and will open asap. Meanwhile there are employees in the restaurant cleaning up to close and laughing and having a great time, looking at customers as the walk up and read the man made sign they are closed and they laugh. I guess this location does so well financially they do not need customers. I won’t be back to this location and I suggest everyone else stay away as well. This store appears to not want or need anymore business! Support businesses that need to make money and this location is not it!
CD
Carson Dobos
Feb 9, 2026
1.0
Horrible. Dirty place. Ingredients of burrito cold and not mixed
UI
Umid Ibrahimov
Jan 29, 2026
2.0
Rude manager at Worcester road, Framhingam
EL
Esmeralda Lambert
Jan 18, 2026
5.0
I stopped by this Chipotle after a long day of work at the mall, and the experience genuinely lifted my mood. The employees were kind, welcoming, and smiling. Their positive attitude made a real difference in my day. One team member was Dominican, and his warmth and friendliness truly stood out in the best way. I ordered a burrito bowl with sides, and everything was fresh and delicious. Great food and even better service!
AA
Aaron Andrews
Jan 11, 2026
1.0
I ordered a bowl and it had 1/3 a scoop of chicken and a little bit of rice. After eating the whole thing I was still very hungry.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Natick serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Natick, MA?
It is located at 219 N Main St, Natick, MA 01760 in the Middlesex sublocality.
What are the operating hours of Chipotle Mexican Grill in Natick?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order food for pickup or delivery from Chipotle in Natick?
Yes, Chipotle in Natick offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill in Natick?
You can reach them by phone at +1 508-653-1007 or via email at MA.2987.Natick@chipotle.com.
Does Chipotle in Natick accept online orders and gift cards?
Yes, they provide online ordering, catering services, and accept gift cards and credit cards for payment.
Are there nearby places where I can do shopping or run errands before or after visiting Chipotle Natick?
Yes, the 9-27 Shopping Center and Dollar Tree are nearby shopping options for your convenience.
What other food options are close to Chipotle Natick?
Nearby food options include Anthony's Coal Fired Pizza & Wings, Five Guys burger restaurant, Panera Bread cafe, Dunkin' coffee and donuts, Orange Leaf Frozen Yogurt, and Ben & Jerry's Truck ice cream truck.
Are there any nearby services for shipping or courier needs near Chipotle Natick?
Yes, several UPS Access Point locations for courier and delivery services are nearby for your convenience.
Does Chipotle Natick support community and fitness activities in the area?
Nearby, you can find F45 Training gym for fitness, and ChopChop Magazine Español which offers community services and printing services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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