Chipotle Mexican Grill

3.1
407 reviews
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Business Details

219 N Main St, Natick, MA
01760, United States
(508) 653-1007
https://locations.chipotle.com/ma/natick/219-n-main-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2987
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About

Mexican Restaurant
Chipotle Natick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
219 N Main St, Natick, MA
01760, United States

Hours

Reviews

3.1
407 reviews
5 stars
141
4 stars
64
3 stars
39
2 stars
32
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Food Portions

Many reviews highlighted dissatisfaction with the small food portions served, with several customers feeling they received significantly less than expected.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to an overall poor impression.

Order Accuracy

Customers experienced issues with incorrect orders, missing items, and poor handling of online orders, indicating a lack of organization.

Food Quality

Several reviews mentioned declining food quality, including undercooked ingredients and unappetizing meals.
  • SK
    Sparsh Kohli
    Dec 28, 2025
    1.0
    Blud was scooping like it was being taken out of his pay.
  • JP
    Jonathan Perry
    Dec 28, 2025
    2.0
    Typical Chipotle. They are always out of something. Drink machine isn’t working. No ice. And staff is beyond horrible. Management is nonexistent.
  • SD
    Spencer Drach
    Dec 9, 2025
    2.0
    They've started to give you less and less food
  • AC
    Alex Chatha
    Nov 30, 2025
    5.0
    My go-to for a quick lunch. I love the fresh ingredients and the portions are generous. Bonus points for the fresh lemonade and watermelon limeade, both are delicious.
  • AQ
    Alexandra Quilty
    Nov 6, 2025
    1.0
    Went in at 7:30pm (wasn’t busy) and I asked the employee to change his gloves as I have a gluten allergy. He seemed annoyed by the request. He proceeds to start my bowl and I received a tiny scoop of rice in my bowl. I got small scoops of everything and my adult sized bowl looks like a child size and I still had to pay full price. I was in a rush and was starving. I always try and give this location another chance and it continues to disappoint.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Natick serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Natick, MA?

It is located at 219 N Main St, Natick, MA 01760 in the Middlesex sublocality.