Ben & Jerry’s

4.4
520 reviews
Ben & Jerry's Natick ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Natick ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
1265 Worcester Street, Natick, MA
01760, United States

Hours

Reviews

4.4
520 reviews
5 stars
336
4 stars
112
3 stars
31
2 stars
18
1 star
23

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, with many highlighting specific favorites.

Service Issues

Several reviews noted poor customer service experiences, including rude staff and lack of attentiveness.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices relative to portion sizes, feeling that the value was lacking.

Cleanliness and Hygiene

While some reviews mentioned cleanliness, there were also complaints about hygiene issues, including hair found in ice cream.

Variety and Options

Customers appreciated the variety of flavors and options available, including vegan choices, although some missed certain sizes and flavors.
  • KC
    Kaley Corriveau-Gordon
    Jul 24, 2025
    5.0
    Delicious and consistent!
  • JD
    Julie A. Doherty
    Sep 7, 2020
    4.0
    Great ice cream and worth the wait! 😋 🍦 If you miss it in town, you can find Leopold’s at the airport too!

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream treats can I enjoy at Ben & Jerry's Natick?

You can enjoy euphoric Ben & Jerry's ice cream flavors served in freshly baked waffle cones, shakes, sundaes, and hand-packed pints.

What are the operating hours for Ben & Jerry's Natick?

Ben & Jerry's Natick is open Monday to Thursday and Sunday from 12:00 PM to 9:30 PM, and on Friday and Saturday from 12:00 PM to 11:00 PM.