Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Natick ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
519 reviews
5 stars
335
4 stars
112
3 stars
31
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers frequently praised the delicious flavors and quality of the ice cream, highlighting favorites like Chocolate Therapy and vegan options.
Service Issues
Several reviews noted inconsistent customer service, with some staff being friendly and accommodating while others displayed rude or unprofessional behavior.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices relative to portion sizes, with some feeling that the value did not meet their expectations.
Cleanliness
The establishment was generally described as clean, though there were a few reports of hygiene issues, including hair found in ice cream.
Variety and Options
Customers appreciated the wide variety of flavors and options available, including vegan and non-dairy selections.
- KCKaley Corriveau-GordonJul 24, 20255.0Delicious and consistent!
- ABAnna BaruzziJul 11, 20251.0Cheapskates! I paid $7.86 for an ice cream cone the other day, a single scoop. The kid working there didn’t even scoop any ice cream into the cone, just placed a single scoop on top. First of all, that’s not structurally sound and is just gonna fall off. Second of all, I’ve never ever EVER been to an ice cream shop where a single scoop of ice cream does not include filling up the cone with a single scoop on top. The employee was saying it’s “too hard” to scoop ice cream into the cone. Literally a half scoop to fill the cone is simple. He ended up just chucking it in a cup, not the point of getting a cone. Charging that much money for so little ice cream and not even getting a structurally sound cone full cone is outrageous. Stop being so cheap, your profit margin is already massive.
- VCVincent CriscenzoJun 27, 20255.0Delicious ice cream with friendly and accommodating staff
- MCMollianne CunniffJun 27, 20255.0Awesome ice cream!
- JGJeannine GallowayJun 16, 20254.0$8.00 for two scoops. My mother loved it, all that mattered.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream treats can I enjoy at Ben & Jerry's Natick?
You can enjoy euphoric Ben & Jerry's ice cream flavors served in freshly baked waffle cones, shakes, sundaes, and hand-packed pints.
What are the operating hours for Ben & Jerry's Natick?
Ben & Jerry's Natick is open Monday to Thursday and Sunday from 12:00 PM to 9:30 PM, and on Friday and Saturday from 12:00 PM to 11:00 PM.
Does Ben & Jerry's Natick offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery.
Where is Ben & Jerry's Natick located?
It is located at 1265 Worcester Street, Route 9 West, Natick, MA 01760.
What payment methods are accepted at Ben & Jerry's Natick?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Can I order ice cream cakes or catering services from Ben & Jerry's Natick?
Yes, they offer ice cream cakes and ice cream catering services, including mobile catering options for events.
Is Ben & Jerry's Natick family and wheelchair friendly?
Yes, the shop welcomes families and has wheelchair-accessible entrances and parking.
Are there any nearby shopping centers I can visit when I come to Ben & Jerry's Natick?
Yes, Natick Place shopping center is nearby, offering additional shopping and retail options to explore before or after enjoying your ice cream.
If I'm visiting Ben & Jerry's Natick, where can I find other dining options nearby?
Nearby dining options include B.GOOD for American and fast food, Boloco Natick for Mexican cuisine, and Sbarro for Italian pizza.
Are there nearby hotels if I want to stay overnight close to Ben & Jerry's Natick?
Yes, nearby hotels include The Verve Hotel Boston Natick, Crowne Plaza Boston-Natick, and Travelodge by Wyndham Boston/Natick.