Stop & Shop

4.2
635 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
31 Sparks Ave, Nantucket, MA
02554, United States

Hours

Reviews

4.2
635 reviews
5 stars
338
4 stars
170
3 stars
66
2 stars
25
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are helpful and friendly, while others are reported as rude and unprofessional.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and food areas, with reports of unsanitary conditions.

Product Quality

Inconsistent product quality; some customers appreciate the fresh produce, while others report expired items and poor food quality.

Pricing

Prices are generally considered high, with many customers noting that items are overpriced, especially for an island grocery store.

Store Organization

Store organization is frequently criticized, with customers finding it difficult to navigate and locate items.
  • BC
    Belle & Anna Painting company
    Oct 13, 2025
    1.0
    Absolutely awful customer service. The person who worked on Columbus Day at the customer service around noon wasn't able to handle her tasks. She didn't know how to talk to a client was rude and unprofessional, irritated for no reason.
  • EK
    Eric Keyes
    Oct 11, 2025
    1.0
    2:30 Saturday afternoon. One checkout open. Awesome.
  • FM
    Feed MeSeemor
    Sep 27, 2025
    4.0
    Same as it always is
  • CD
    Charles Douglas
    Sep 14, 2025
    1.0
    Absolute worst food quality, absolute worst prices, and they haven't had Altoids in stock in several months.
  • JB
    John Breunig
    Sep 11, 2025
    5.0
    Great variety; nice staff; decent prices

Frequently Asked Questions About Stop & Shop

What grocery services does Stop & Shop Nantucket offer?

Stop & Shop Nantucket offers a wide assortment of groceries with options for in-store shopping, online delivery, and pickup services.

What are the operating hours of Stop & Shop Nantucket?

Stop & Shop Nantucket is open daily from 5:00 AM to midnight.