Jack & Charlie's Ice Cream

4.5
311 reviews

About

Ice Cream Shop
Jack & Charlie's Ice Cream provides ice cream, beverages and breakfast to the Nantucket, MA area.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Jack & Charlie's Ice Cream
10 Straight Wharf, Nantucket, MA
02554, United States

Hours

Reviews

4.5
311 reviews
5 stars
228
4 stars
39
3 stars
24
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers rave about the delicious and creamy ice cream, with many unique flavors and homemade waffle cones.

Customer Service

The staff is frequently described as friendly, helpful, and welcoming, enhancing the overall experience.

Breakfast Options

The breakfast menu, including sandwiches and coffee, receives positive feedback for quality and taste.

Pricing Concerns

Several reviews mention that prices are high, particularly for ice cream and breakfast items, which some customers find excessive.

Allergy Awareness

There are concerns regarding staff training on food allergies, with reports of mishandling orders for customers with allergies.
  • TL
    Terri Lynn
    Nov 20, 2025
    5.0
    This was absolutely wonderful. I highly recommend this a a must stop!!!!
  • SD
    Simone van Deventer
    Oct 26, 2025
    5.0
    Hands down our fav ice cream spot in Nantucket, their waffle cones are chefs kiss and they now also have a brownie waffle cones which just makes your ice cream even better. Love love love it
  • SA
    S AF
    Oct 21, 2025
    3.0
    Chocolate cone and peppermint ice cream great. Plain cone stale and caramel ice cream ice crystals; did not eat. No free samples.
  • SD
    Susann Deutrich
    Oct 19, 2025
    5.0
    Großartige 🍨. Viel zu gut um eine Sünde zu sein.
  • RH
    Rema Holland
    Oct 15, 2025
    5.0
    We visited Jack and Charlie’s daily on our girls trip! Coffee drinks, smoothies, breakfast goodies and ice cream! Everything was delicious and everyone was friendly and fun. They even have a gluten free waffle cone - wow!

Frequently Asked Questions About Jack & Charlie's Ice Cream

What are your hours?

Our operating hours extend from 7:00 AM to 11:00 PM daily, beginning after Memorial Day.

Where are you located?

Our establishment is situated at 10 Straight Wharf, Nantucket, MA 02554, offering a convenient location for our customers.