Business Details
About
Ice Cream Shop
Jack & Charlie's Ice Cream provides ice cream, beverages and breakfast to the Nantucket, MA area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
311 reviews
5 stars
228
4 stars
39
3 stars
24
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its creaminess, flavor variety, and freshness, with many claiming it to be the best on the island.
Customer Service
The staff received high marks for being friendly, helpful, and creating a welcoming atmosphere, enhancing the overall experience.
Breakfast Options
Many reviews highlighted the delicious breakfast sandwiches and coffee, making it a popular spot for morning meals.
Pricing Concerns
Several customers noted that prices were on the higher side, particularly for ice cream and drinks, which some felt were not justified.
Variety and Special Diets
The shop offers a wide range of flavors, including gluten-free and vegan options, catering to various dietary needs.
- TLTerri Lynn4 days ago5.0This was absolutely wonderful. I highly recommend this a a must stop!!!!
- SDSimone van DeventerOct 26, 20255.0Hands down our fav ice cream spot in Nantucket, their waffle cones are chefs kiss and they now also have a brownie waffle cones which just makes your ice cream even better. Love love love it
- SAS AFOct 21, 20253.0Chocolate cone and peppermint ice cream great. Plain cone stale and caramel ice cream ice crystals; did not eat. No free samples.
- RHRema HollandOct 15, 20255.0We visited Jack and Charlie’s daily on our girls trip! Coffee drinks, smoothies, breakfast goodies and ice cream! Everything was delicious and everyone was friendly and fun. They even have a gluten free waffle cone - wow!
- LCliam carrollOct 9, 20255.0Today I went to Jack and Charlie’s in search of the islands best breakfast sandwich—and I found just that. Jack and the staff are exceptional at what they do and you really can tell they put a lot into it. I also tried the new matcha drink that Jack whipped up for me—also another knock out. The ice cream is also next level, the creamiest on the island. It’s pretty nice being able to go to an ice cream shop where you’re handled on all fronts no matter what it is that you like-savory or sweet they got it. Looking forward to heading back soon.
Frequently Asked Questions About Jack & Charlie's Ice Cream
What are your hours?
Our operating hours extend from 7:00 AM to 11:00 PM daily, beginning after Memorial Day.
Where are you located?
Our establishment is situated at 10 Straight Wharf, Nantucket, MA 02554, offering a convenient location for our customers.
Do you have ice cream cakes?
We do offer ice cream cakes. Customers can select any flavor for their cake.
Do you sell t-shirts and hats?
Indeed, we offer both t-shirts and hats for purchase at our shop.
Do you have gluten-free options?
We provide a selection of gluten-free options for our customers with dietary restrictions.
Do you have dairy free ice cream?
Our menu includes dairy-free ice cream alternatives for those with lactose intolerance or dietary preferences.
Do you have sugar free ice cream?
We offer sugar-free ice cream options for customers seeking low-sugar or sugar-free alternatives.
What are Jack & Charlie's Ice Cream's operating hours?
Jack & Charlie's Ice Cream operates daily from 7:00 AM to 11:00 PM starting after Memorial Day.
Where is Jack & Charlie's Ice Cream located?
Jack & Charlie's Ice Cream is located at 10 Straight Wharf, Nantucket, MA 02554.
Does Jack & Charlie's Ice Cream offer ice cream cakes?
Yes, they offer ice cream cakes with any flavor selection available.
Are gluten-free and dairy-free ice cream options available at Jack & Charlie's?
Yes, Jack & Charlie's Ice Cream provides gluten-free as well as dairy-free ice cream options to accommodate dietary needs.
What payment methods are accepted at Jack & Charlie's Ice Cream?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is Jack & Charlie's Ice Cream wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
Can I purchase t-shirts and hats at Jack & Charlie's Ice Cream?
Yes, both t-shirts and hats are available for purchase at their shop.
What types of food and beverages does Jack & Charlie's offer?
They offer breakfast sandwiches, acai bowls, ice cream, coffee drinks, tea drinks including boba and chai tea, smoothies, avocado toast, and more.
What nearby shops can I visit before or after enjoying Jack & Charlie's Ice Cream?
You can visit nearby places like Jewel of the Isle for jewelry shopping, Summer Shades for eyewear and optician services, and Four Winds Gifts for flowers and souvenirs.
Are there other food and beverage options near Jack & Charlie's Ice Cream?
Yes, nearby restaurants such as Provisions, Nantucket Tavern and Gazebo, and B-Ackyard Barbeque offer a variety of dining experiences to complement your visit.
Is there parking available if I visit Jack & Charlie's Ice Cream and nearby shops?
Yes, Jack & Charlie's Ice Cream offers free parking lot access, making it convenient to explore the nearby shops and restaurants on Straight Wharf.