Dunkin'

Reviews

• EA

  Elias Acuna

  Feb 10, 2026
  1.0
  Cold and depressing, we waited 13 minutes for two drinks and a sandwich
• GG

  Greg

  Jan 14, 2026
  1.0
  On Tuesday January 14th at 3:35PM in Monson ma I ordered snackin bacon and I received it ice cold. The person in the window said it’s supposed to be like that. I asked him to heat it up for me. He said no and it’s against company policy. I am now inside the store waiting for corporate to answer my call. They refuse to help me at all. This is absolutely insane. This was for order number 3668 in Monson ma. UPDATE: I got on the phone with corporate once I told them corporate said the bacon is not supposed to be cold. They heated it up they all did exactly what I asked. The person who refused to heat it up handed it to me and said not to burn myself because it’s hot. He said this in a sarcastic way with a smirk on his face. I go to Dunkin’s all over Massachusetts… this was the absolute worst experience I’ve ever had at one before. If you ever have a hard time here CALL CORPORATE AND THEY WILL LISTEN!!!
• MB

  Michael Brothers

  Jan 8, 2026
  1.0
  i pulled up to the drive through where they had a sign offering the 6$ meal deal with a sandwich. Kamil the old lady helping me wouldn’t honor the deal. she told me to go shovel the sign out myself. terrible service, false advertising.
• DB

  Dawn Bielanski

  Dec 14, 2025
  1.0
  Drive thru is a long wait everytine we go there. 5 minutes somewhat reasonable to wait but 10 minutes.
• EE

  emma

  Nov 18, 2025
  1.0
  I ordered a small hot latte with a flavor shot and received a cup of STEAMED MILK… on TOP of that it didnt even have the syrup in it. The snackin bacon i ordered was ice cold, burnt and received about 3 pieces with mostly crumbs. In the past ive ordered a cookie butter cloud latte, it took them multiple times to get it right- first a black iced coffee, then a peppermint mocha latte (??). After that, they finally gave me the drink I ordered and it tasted bitter with no cookie butter syrup in it. Id confidently say about 10% of the time my order is actually correct.

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