Bruegger's Bagels

3.6
310 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Bruegger's Bagels
360 Granite Avenue, Milton, MA
02186, United States

Hours

Reviews

3.6
310 reviews
5 stars
125
4 stars
66
3 stars
33
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the bagels and sandwiches, there were numerous complaints about burnt bagels, incorrect orders, and inconsistent quality.

Customer Service

A significant number of reviews highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior.

Order Accuracy

Multiple customers reported issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.

Cleanliness and Atmosphere

Several reviews mentioned the store being unclean and uninviting, with some customers noting a lack of seating and a chaotic ordering process.
  • NN
    Nicole
    Jan 4, 2026
    4.0
    Ordered takeout from Bruegger’s Bagels and it actually hit the spot. The peppered bacon, egg, and cheese on an everything bagel was delicious and the bagel was super fresh. Iced coffee was solid too. Everything traveled well and genuinely made my morning. A bit on the pricey side, but at least it was worth it.
  • JK
    John Kapaniris
    Dec 28, 2025
    1.0
    Nothing beats raw bagels and a stomach ache served by inept excuses for "bakers" on a Sunday morning
  • BE
    Bob Evans
    Nov 18, 2025
    2.0
    I’ve ordered through door dash 3 times now, and this is the 2nd time they have forgotten to give me the cream cheese I ordered.
  • AW
    Angela and Alex Wong
    Nov 16, 2025
    1.0
    Visited today (11/16/25) and the experience was a total letdown. Ordered a specific bagel that was apparently out of stock, but nobody bothered to tell me. I waited a full 15 minutes staring at the pickup counter before I finally asked where my order was—only then was I casually told “oh, we don’t have that, pick something else.” No apology, no heads-up at the register, no effort to make it right. Just a shrug and a wasted chunk of my afternoon. If you’re out of something, say it when the order is placed. Basic customer service 101. Bagel itself was fine, but the complete lack of communication and accountability ruins the whole visit. Won’t be back. Terrible service.
  • KB
    Katey Bullock
    Nov 9, 2025
    3.0
    The food was tasty, as it usually is. However, the customer service was awful. There was no communication between staff (who were mostly preoccupied with side conversations), so they forgot about our order until we reminded them. And then, when we got our cold brew, they preemptively poured in cream. I asked what they had poured in, he informed me, and then the staff proceeded to loudly complain about me asking for 2 minutes after we walked away. The staff were continually talking about customers both while they were there and when they had left. I would not return to this location because of this experience.

Frequently Asked Questions About Bruegger's Bagels

What types of bagels and sandwiches does Bruegger's Bagels at 360 Granite Avenue offer?

Bruegger's Bagels offers authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise Egg Sandwiches.

What are the operating hours of Bruegger's Bagels in Milton, MA?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.