Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
304 reviews
5 stars
124
4 stars
65
3 stars
32
2 stars
26
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful, leading to a negative experience for many customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the bagels and sandwiches, there were frequent complaints about food being burnt, undercooked, or not meeting expectations.
Staff Attitude
Several reviews mentioned unfriendly or unprofessional behavior from staff, particularly from management, which contributed to a negative atmosphere.
Cleanliness and Organization
Customers noted that the store appeared dirty and disorganized, with some expressing concerns about the overall cleanliness and operational efficiency.
- BEBob Evans6 days ago2.0I’ve ordered through door dash 3 times now, and this is the 2nd time they have forgotten to give me the cream cheese I ordered.
- AWAngela and Alex WongNov 16, 20251.0Visited today (11/16/25) and the experience was a total letdown. Ordered a specific bagel that was apparently out of stock, but nobody bothered to tell me. I waited a full 15 minutes staring at the pickup counter before I finally asked where my order was—only then was I casually told “oh, we don’t have that, pick something else.” No apology, no heads-up at the register, no effort to make it right. Just a shrug and a wasted chunk of my afternoon. If you’re out of something, say it when the order is placed. Basic customer service 101. Bagel itself was fine, but the complete lack of communication and accountability ruins the whole visit. Won’t be back. Terrible service.
- KBKatey BullockNov 9, 20253.0The food was tasty, as it usually is. However, the customer service was awful. There was no communication between staff (who were mostly preoccupied with side conversations), so they forgot about our order until we reminded them. And then, when we got our cold brew, they preemptively poured in cream. I asked what they had poured in, he informed me, and then the staff proceeded to loudly complain about me asking for 2 minutes after we walked away. The staff were continually talking about customers both while they were there and when they had left. I would not return to this location because of this experience.
- RCRobert CallahanOct 19, 20251.0Didn't get to... they threw out the bagels and were mopping the floor before 1400
- LGLisa Gilbert-SmithSep 28, 20251.0Simply awful. I asked for a skinny bagel, got a regular. Asked them to redo, got a regular again. No apology, no offer to redo. Not worth my time or money. Complete waste!
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels at 360 Granite Avenue offer?
Bruegger's Bagels offers authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise Egg Sandwiches.
What are the operating hours of Bruegger's Bagels in Milton, MA?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels provide catering services?
Yes, they offer breakfast and lunch catering which can be ordered online.
Which payment methods are accepted at Bruegger's Bagels?
They accept American Express, Discover, Mastercard, Visa, cash, and contactless payments including Android Pay, Apple Pay, and Samsung Pay.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using their mobile app available on Android and iOS platforms.
Is Bruegger's Bagels wheelchair accessible and do they have restrooms?
Yes, the location has wheelchair accessible restrooms and facilities.
Are there parking options available near Bruegger's Bagels at 360 Granite Avenue?
Yes, there is free street parking available near the location.
What dining options are available near Bruegger's Bagels?
Nearby dining options include A Lighter Fare and other local restaurants, providing a variety of choices for meals before or after visiting Bruegger's.
Are there any fitness or wellness centers close to Bruegger's Bagels?
Yes, Fitness Unlimited for Women gym and Body Benefits Day Spa are nearby, ideal for a workout or relaxation visit around your meal at Bruegger's.
What convenient services can I find near Bruegger's Bagels?
Nearby convenient services include East Milton Package Store for beverages, Milton Cleaners for dry cleaning, and several nearby ATMs such as Santander Bank ATM and LibertyX Bitcoin ATM, which can help you with your errands around your visit.