McDonald's

3.5
422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
808 Main St, Millis, MA
02054, United States

Hours

Reviews

3.5
422 reviews
5 stars
160
4 stars
76
3 stars
72
2 stars
38
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Competence

Feedback indicated a lack of training and understanding among staff, leading to poor customer interactions and service.

Food Quality

While some customers praised the food quality, others reported issues such as cold or poorly prepared items.

Cleanliness and Atmosphere

The restaurant's cleanliness and atmosphere received mixed reviews, with some noting improvements post-renovation, while others pointed out dirty tables and a lack of self-service options.
  • AB
    Alan Bayliss
    Nov 12, 2025
    1.0
    Stoped and got one of their "premium" burgers. Spent 15$ on a meal. The burger was hard like a pice of leather. The bun was so stale that it crumbled apart when I picked it up. The toppings were rotten and slimy. I can't believe they served this to a customer and charged me money for it, because I wouldn't have given it to a stray dog. They should maybe do some quality control of the food they are charging money for and hold themselves to better standards. Disgraceful
  • SK
    stan kantor
    Oct 13, 2025
    1.0
    Most incompetent staff in the drive through, took 20 minutes to get my food….and they still got it wrong.
  • DS
    David Steadman
    Oct 9, 2025
    1.0
    Staff is thoroughly incompetent. Had to wait nearly a half hour in the drive thru for my food on two separate occasions. Unless you’re in a pinch, do not eat here.
  • AR
    Alex Ramos
    Sep 27, 2025
    1.0
    don’t know what they’re doing
  • FF
    Forward
    Aug 28, 2025
    4.0
    Food is good, but the drive through speaker can be hard to understand and can take some time to get through the drive through during peak hours, but overall a very well managed McDonald’s.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Millis, MA?

McDonald's in Millis, MA operates daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 12:00 AM (midnight).