Location.com logo
Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(605 reviews)

Business Details

(508) 865-6756

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Millbury is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
70 Worcester-Providence Turnpike, Millbury, MA
01527, United States

Hours

Reviews

3.9
605 reviews
5 stars
263
4 stars
182
3 stars
53
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Multiple customers reported unsanitary conditions in both the dining area and restrooms, indicating a lack of proper cleaning.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and inconsistencies in order preparation.

Pricing Concerns

Several reviews noted that prices have increased significantly, leading to perceptions that the food is no longer worth the cost.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • KK
    Kendall Kindzierski
    2 days ago
    5.0
    Great study spot and even better staff.
  • JC
    Julie Carle
    Feb 10, 2026
    1.0
    If I could give negative stars , I would- i ordered a half fuji apple chicken salad with extra chicken and got NO chicken. Really?? Please try harder-
  • VA
    Victor Almodovar
    Feb 3, 2026
    5.0
    Best cashier Victor, don't matter how big your orders are, If you need a gift card, your bagel cut and toasted, I'll get it done! Ill also do my homework here in the dinning room... I love helping our customers.
  • KC
    Kevin Comellas
    Jan 7, 2026
    1.0
    I never write reviews for large chains, because my expectations are very curtailed. But, this cannot be left alone. Used the men's bathroom and went to wash my hands, and this is what the soap was in?! At least I think it's soap. Im a local foodservice business owner and I cannot understate how appalling this is. This is completely against health code and disgusting. It almost guarantees no one is washing their hands when leaving the bathroom and I only pray the male employees are. Not cool guys. For a restaurant that has 100s of locations, this is an easy fix. Most chemical vendors will fix this for free and immediately. This is just clear laziness from management/ownership. Figure it out guys.
  • RW
    rebecca williams
    Nov 1, 2025
    1.0
    If I could give this zero stars, the service was so horrible especially the one prepping the food. Didn’t get his name but my food was cold and there was no drinks made. I’m not sure if this is new management, but something needs to be done.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: