Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Multiple customers reported unsanitary conditions in both the dining area and restrooms, indicating a lack of proper cleaning.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and inconsistencies in order preparation.
Pricing Concerns
Several reviews noted that prices have increased significantly, leading to perceptions that the food is no longer worth the cost.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.