Dunkin'

3.7
392 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Millbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Elm St, Millbury, MA
01527, United States

Hours

Reviews

3.7
392 reviews
5 stars
159
4 stars
92
3 stars
60
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders, particularly during the night shift.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with customers frequently receiving the wrong items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service skills.

Speed of Service

Customers expressed frustration with slow service, particularly during busy times, leading to long wait times.

Food Quality

While some customers enjoyed the coffee and food, others reported issues with freshness and preparation, such as stale donuts and undercooked items.
  • NF
    Nathan Fonseca
    Oct 28, 2025
    1.0
    They keep forgetting my damn apple pie Hash browns are always under cooked
  • GM
    Gia Matthews
    Oct 7, 2025
    1.0
    Food was of the normal from what I expect from a Dunkin, which is that it’s edible but not great. The girl taking my order in the drive thru however was very blunt, rude, and on top of that rushing me when a car pulled up behind me only towards the end. When i pulled up, another employee greeted me with an exaggerated smile and stared at me for several seconds, it felt more like I was being weirdly mocked than an attempt to be friendly. Somehow her behavior was more off-putting than the drive thru woman. Just straight sneering. It made me check the locations ratings right after leaving. I’m not suprised at all by what I read. Overall, the experience was uncomfortable and left a sour taste despite the food being okay.
  • CC
    C
    Sep 25, 2025
    3.0
    Drive thru is incredibly and unusually narrow, if you have truck or large vehicle you will have hard time making tight corner of drive thru lane. Employees friendly, food ok, standard dunkin.
  • JJ
    Jackie Judy
    Sep 24, 2025
    1.0
    Lady with the full grey hair has a nasty attitude with everyone , the mangers wonderful but I prefer the Dunkin in the 146 100x better
  • CM
    Chris Miller
    Sep 23, 2025
    1.0
    This is the closest dunkin to me and I avoid it like the plague because it of how clueless all the employees are. But unfortunately sometimes I still go due to convenience and I am reminded of how disappointed I am. You'll have one person at the register and 5 people making drinks and food and then he will step away from the register in between orders to make a half assed attempt to help everyone making drinks, leaving no one at the register to take orders. Dude, stay on the register and take orders. Do not step away. Helping put a shot of espresso into a drink does nothing to speed up the 5 drink makers behind you, all it does is delay the order taking and causes customers to leave when they walk in and see a huge line.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular operating hours in Millbury, MA?

Dunkin' in Millbury, MA is open daily from 3:30 AM to 11:00 PM.

What breakfast and meal options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch, including espresso, coffee, breakfast sandwiches, donuts, and tea.