Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Millbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including rude staff and incorrect orders, particularly during the night shift.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with customers frequently receiving the wrong items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service skills.
Speed of Service
Customers expressed frustration with slow service, particularly during busy times, leading to long wait times.
Food Quality
While some customers enjoyed the coffee and food, others reported issues with freshness and preparation, such as stale donuts and undercooked items.
NF
Nathan Fonseca
Oct 28, 2025
1.0
They keep forgetting my damn apple pie
Hash browns are always under cooked
GM
Gia Matthews
Oct 7, 2025
1.0
Food was of the normal from what I expect from a Dunkin, which is that it’s edible but not great. The girl taking my order in the drive thru however was very blunt, rude, and on top of that rushing me when a car pulled up behind me only towards the end. When i pulled up, another employee greeted me with an exaggerated smile and stared at me for several seconds, it felt more like I was being weirdly mocked than an attempt to be friendly. Somehow her behavior was more off-putting than the drive thru woman. Just straight sneering. It made me check the locations ratings right after leaving. I’m not suprised at all by what I read. Overall, the experience was uncomfortable and left a sour taste despite the food being okay.
CC
C
Sep 25, 2025
3.0
Drive thru is incredibly and unusually narrow, if you have truck or large vehicle you will have hard time making tight corner of drive thru lane. Employees friendly, food ok, standard dunkin.
JJ
Jackie Judy
Sep 24, 2025
1.0
Lady with the full grey hair has a nasty attitude with everyone , the mangers wonderful but I prefer the Dunkin in the 146 100x better
CM
Chris Miller
Sep 23, 2025
1.0
This is the closest dunkin to me and I avoid it like the plague because it of how clueless all the employees are. But unfortunately sometimes I still go due to convenience and I am reminded of how disappointed I am. You'll have one person at the register and 5 people making drinks and food and then he will step away from the register in between orders to make a half assed attempt to help everyone making drinks, leaving no one at the register to take orders. Dude, stay on the register and take orders. Do not step away. Helping put a shot of espresso into a drink does nothing to speed up the 5 drink makers behind you, all it does is delay the order taking and causes customers to leave when they walk in and see a huge line.
What are Dunkin's regular operating hours in Millbury, MA?
Dunkin' in Millbury, MA is open daily from 3:30 AM to 11:00 PM.
What breakfast and meal options does Dunkin' offer?
Dunkin' serves breakfast, lunch, and brunch, including espresso, coffee, breakfast sandwiches, donuts, and tea.
Can I order Dunkin' products online or via an app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers delivery and curbside pickup services.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Millbury offers a drive-thru for convenient service.
What payment methods are accepted at Dunkin' Millbury?
Dunkin' accepts debit and credit cards for payment.
What special holiday drinks are currently available at this Dunkin' location?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Which nearby places can I visit after enjoying a meal at Dunkin' Millbury?
After your visit to Dunkin', you can check out Elm Draught House Cinema for movies or Windle Field for outdoor activities like baseball and hockey.
How can nearby transit or services help me when visiting Dunkin' at 1 Elm St?
Nearby places like Riverside Mart convenience store and McLaughlin's Service gas station can be useful stops for fuel and essentials before or after visiting Dunkin'.
Are there other dining options near Dunkin' Millbury if I want to explore after?
Yes, nearby dining options include Subway for sandwiches, Star Dumplings for pan-Asian cuisine, and Rosso’s Pizza and Ice Cream for pizza and smoothies.