Wendy's

3.8
1578 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
128 Cedar Street, Milford, MA
01757, United States

Hours

Reviews

3.8
1,578 reviews
5 stars
654
4 stars
419
3 stars
245
2 stars
85
1 star
175

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Service Quality

Service was frequently criticized for being slow, rude, and unhelpful, with many customers experiencing order mistakes.

Food Quality

Food quality varied, with some customers enjoying their meals while others received cold or poorly prepared items.

AI Ordering Issues

The AI drive-thru ordering system was often reported as ineffective, leading to incorrect orders and frustration.

Staff Attitude

Staff demeanor was noted as unfriendly or dismissive, contributing to a negative customer experience.
  • RF
    Ray Florent
    Nov 3, 2025
    2.0
    Went in for chicken nuggets and they were sold out. Thats a poorly managed store in my opinion. After driving in circles to find the entrance the lack of something as simple as chicken nuggets was icing on the cake.
  • RM
    Rafi Martins
    Nov 1, 2025
    1.0
    Let people wait 30 minutes in drive thru for you to get to the machine to order and then say it’s close ridiculous. Lady walked outside 2/3 times looked at cars and didn’t say anything. If she did I would’ve left a long time ago. Wasted time.
  • JN
    Judith Nadler
    Oct 22, 2025
    5.0
    second time visiting great experience will be back
  • TG
    Tom Gately
    Oct 14, 2025
    2.0
    what happened Wendy's. You were always a good go to for lunch while on the go. Today, the restaurant was filthy and smelled horrible. The floor was sticky and every table dirty. The burger bun and wrapper was soaked in grease. The burger and fries were at least hot but the Nuggets on the other hand were cold. I'd like to think this is a one off but it keeps happening. Am I unlucky or have the standards dropped? I'm leaning towards the latter.
  • OG
    Olivia-Rae Glazier
    Oct 13, 2025
    1.0
    Came at around 12:15 after a long drive. Ordered a 6 piece nugget with sweet and sour, a medium pink lemonade, and an oreo brownie frosty. Didn’t notice until 20 minutes later that I had only received a 4 piece nugget and no sweet and sour sauce even though I paid for the 6 piece. Also, when I had arrived at the window, they began to hand me a regular lemonade until I stopped them and corrected them of my order. This Wendy’s is absolutely terrible with their service and they need to hire people who can properly read, write, and comprehend basic English from an AI-powered machine.

Frequently Asked Questions About Wendy's

Is Milford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.