McDonald's

3.9
746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
139 S Main St, Milford, MA
01757, United States

Hours

Reviews

3.9
746 reviews
5 stars
339
4 stars
171
3 stars
128
2 stars
42
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, particularly the bathrooms, while others noted issues with overall cleanliness.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived lack of value for money.

Management Praise

Positive mentions of management, particularly a manager named Terry, who was noted for excellent customer service and maintaining a clean environment.
  • TW
    Tom Weissinger
    Oct 26, 2025
    5.0
    I went to a Chicago McDonald’s a couple weeks ago and they did not do the table service. It was nice they did it here. Small thing I know. Keep up the good work.
  • MP
    Mirlete Pimemta
    Oct 4, 2025
    1.0
    Did not deliver the complete order
  • DG
    Dillon Greene
    Oct 2, 2025
    1.0
    i ordered a large 10 piece meal hoping for a good meal. Instead i got a fry with what seems to be facial hair on my fry
  • DD
    Diane
    Sep 10, 2025
    1.0
    AWFUL SERVICE & IF I COULD GIVE A ZERO I WOULD!! I ASKED FOR THE MCCHICKEN MEAL & I REQUESTED EXTRA PICKLES AND EXTRA ONIONS on the sandwich and I didn't get any!! They simply gave me a bunch of lettuce on a McChicken and the wrapper wasn't even wrapped!! THEN THEY ASKED ME WHAT SAUCE I WANTED FOR MY NUGGETS, I SAID RANCH & WHEN I GOT TO THE WINDOW, I ASKED IS THERE RANCH IN THE BAG? THE YOUNG MAN TOLD ME YES. HE CASHED ME OUT, GAVE ME NO RECEIPT AND I FOUND OUT WHEN I STOPPED TO EAT, THAT I GOT NO SAUCE! THEN THE DRINK COMES WITH THE MEAL THAT I ORDERED & THEY DIDN'T EVEN GIVE ME A STRAW OR NAPKINS!! I HAD TO DRIVE BACK AROUND THE DRIVE-THRU WITH MY FOOD ON MY LAP TO GET MY STRAW, NAPKINS AND RANCH. I WILL NEVER COME BACK TO THIS MCDONALD'S EVER AGAIN!! IF I WASN'T IN SUCH A RUSH TO GO PICK UP MY CHILD, I WOULD HAVE GONE BACK INSIDE AND THROWN MY FOOD ON THE COUNTER & SAID MAKE MY ENTIRE MEAL OVER!! THE ENTIRE ORDER IS WRONG!! NEVER AGAIN!! I will gladly drive to the other side of town on Medway Rd. to get GREAT SERVICE & the order is ALWAYS correct!!
  • LD
    Luiz Dias
    Sep 3, 2025
    5.0
    I'm going to send you the photo so you can show all McDonald's how your employee made a caramel frappe the right way. This is the correct way, I think this photo should serve as an example to all other McDonald's that do it wrong and in a different and bad way.

Frequently Asked Questions About McDonald's

What are the general business hours for McDonald's at 139 S Main St, Milford, MA?

McDonald's in Milford is open daily from 5:00 AM. Monday to Thursday and Sunday until midnight, Friday and Saturday until 1:00 AM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the Milford McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.