Dunkin'

3.7
469 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31 Main St, Milford, MA
01757, United States

Hours

Reviews

3.7
469 reviews
5 stars
226
4 stars
84
3 stars
52
2 stars
29
1 star
78

What are people saying?

AI-generated from recent customer reviews

Sanitation Issues

Multiple customers reported unsanitary conditions, including improper food handling and cleanliness concerns.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times for food and drinks.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.

Customer Service

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Mixed Experiences

While some customers praised the service and food quality, many others expressed dissatisfaction, indicating inconsistency in performance.
  • MB
    Michaela Bohac
    4 days ago
    3.0
    Girl who works the window weekday mornings is awesome. But whoever is making the bagels needs more training. I pay $4 for a bagel with cream cheese so I expect there to be some on it... not one little dollop that doesnt even cover one half... feel like im eating a dry loaf of bread. Do better.
  • LP
    lais de paula
    Nov 17, 2025
    5.0
    They are always so quick and kind
  • JJ
    JMulvy
    Nov 11, 2025
    5.0
    Always love finding a good Dunkin's good is good, service is friendly and helpful, atmosphere was good. Plenty of seating for tables and counter, clean bathrooms, fast drive through.
  • MM
    MycatTookMyKFC
    Nov 10, 2025
    1.0
    Went to drive through There was an Indian man that could not speak a lick of English On the microphone couldn’t take my order. I ended up just driving off after trying to explain it to him for five minutes, causing a line.
  • AH
    Ana Hayes
    Nov 4, 2025
    5.0
    Stopped really quick for a gift card, it was fast!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Milford, MA?

Dunkin' in Milford is open daily from 4:30 AM to 10:00 PM for in-store and online orders. Delivery is available from 5:00 AM to 9:00 PM.

Can I order Dunkin' items ahead of time using a mobile app?

Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a quick grab and go experience.