Dunkin'

3.7
473 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31 Main St, Milford, MA
01757, United States

Hours

Reviews

3.7
473 reviews
5 stars
228
4 stars
84
3 stars
52
2 stars
29
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of poor communication and disrespectful behavior.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong food/drink preparations.

Speed of Service

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Concerns raised about unsanitary conditions, including improper food handling and dirty bathrooms.

Positive Experiences

Some customers highlighted positive interactions with specific staff members and appreciated quick service on certain occasions.
  • JW
    Jim Walsh
    Nov 27, 2025
    5.0
    Took care of a special request with no problems
  • ES
    Ericka Salazar
    Nov 24, 2025
    1.0
    I will never go back to this place! I was in the drive through and all I could hear was muffles in the microphone so I nicely say hello only 2 times is anyone there and the answer was "ma'am it's busy, if you can't wait, you can leave!" Not even a heads up!! 😒
  • MB
    Michaela Bohac
    Nov 20, 2025
    3.0
    Girl who works the window weekday mornings is awesome. But whoever is making the bagels needs more training. I pay $4 for a bagel with cream cheese so I expect there to be some on it... not one little dollop that doesnt even cover one half... feel like im eating a dry loaf of bread. Do better.
  • JJ
    JMulvy
    Nov 11, 2025
    5.0
    Always love finding a good Dunkin's good is good, service is friendly and helpful, atmosphere was good. Plenty of seating for tables and counter, clean bathrooms, fast drive through.
  • MM
    MycatTookMyKFC
    Nov 10, 2025
    1.0
    Went to drive through There was an Indian man that could not speak a lick of English On the microphone couldn’t take my order. I ended up just driving off after trying to explain it to him for five minutes, causing a line.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Milford, MA?

Dunkin' in Milford is open daily from 4:30 AM to 10:00 PM for in-store and online orders. Delivery is available from 5:00 AM to 9:00 PM.

Can I order Dunkin' items ahead of time using a mobile app?

Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a quick grab and go experience.