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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(476 reviews)
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Business Details

31 Main St, Milford, MA
01757, United States
(508) 473-7032
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31 Main St, Milford, MA
01757, United States

Hours

Reviews

3.7
476 reviews
5 stars
230
4 stars
84
3 stars
52
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness and Sanitation

There were serious concerns regarding cleanliness, including unsanitary practices observed by staff and issues with bathroom accessibility.

Mixed Experiences

While some customers praised the service and food quality, many others expressed dissatisfaction, indicating a lack of consistency in performance.
  • OT
    Ousman Touray
    Jan 12, 2026
    1.0
    Man in the window was mad rude, tried asking something after giving me my order, and he goes “what are you still doing here”
  • JW
    Jim Walsh
    Nov 27, 2025
    5.0
    Took care of a special request with no problems
  • ES
    Ericka Salazar
    Nov 24, 2025
    1.0
    I will never go back to this place! I was in the drive through and all I could hear was muffles in the microphone so I nicely say hello only 2 times is anyone there and the answer was "ma'am it's busy, if you can't wait, you can leave!" Not even a heads up!! 😒
  • MB
    Michaela Bohac
    Nov 20, 2025
    3.0
    Girl who works the window weekday mornings is awesome. But whoever is making the bagels needs more training. I pay $4 for a bagel with cream cheese so I expect there to be some on it... not one little dollop that doesnt even cover one half... feel like im eating a dry loaf of bread. Do better.
  • LP
    lais de paula
    Nov 17, 2025
    5.0
    They are always so quick and kind
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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