Dunkin'

3.5
305 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
350 East Main St, Milford, MA
01757, United States

Hours

Reviews

3.5
305 reviews
5 stars
127
4 stars
63
3 stars
32
2 stars
16
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving stale or improperly prepared food items, leading to dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with food preparation hygiene.

Speed of Service

Several reviews mentioned slow service, particularly during busy hours, with long waits for orders.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with specific staff members and enjoyed their food and drinks.
  • HG
    Helen Gomes
    Nov 6, 2025
    5.0
    I love this store!
  • SS
    Seriana Stafford
    Oct 10, 2025
    1.0
    Whenever I visit this particular establishment, I consistently observe a pervasive sense of dissatisfaction among the employees. This situation has led me to develop a strong aversion towards this location, despite its convenience due to its proximity to my workplace. However, I find it perplexing why individuals choose to work in environments that they find unfulfilling and then exhibit such negative attitudes towards paying customers. Wouldn’t it be more prudent to resign from such a position and seek employment in an environment that aligns with one’s values and aspirations? My dissatisfaction stems from the fact that this issue persists on a regular basis, and I am growing increasingly frustrated with the poor customer service provided. The drinks are consistently prepared incorrectly, and the overall demeanor of the staff is consistently unpleasant.
  • AB
    Antonia Barroso
    Sep 8, 2025
    5.0
    Eu e a minha família, amamos o Dunkin.
  • GL
    Greg Lathe
    Jul 27, 2025
    1.0
    These guys have no idea what's going on.
  • BB
    Boutique Botanicals Botanicals
    Jul 2, 2025
    1.0
    Was 1$ off from having small sum change. Had a few 100$s on me . Gave the teller a 100$ clearly with managers around her that we’re having their own conversation and listening to what was happening. She said we can’t take $100 bill. Mind you this is with a register full of money I’m being told she can’t take $100 bill. Why are we not taking American currency? This is preposterous. Even more ridiculous that the managers were standing right there and let it happen. Extremely poor customer service. Go to the dunks near KFC instead.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Milford, MA?

Dunkin' in Milford, MA is open daily from 4:00 AM to 9:00 PM.

Does the Milford Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.