McDonald's

3.6
538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 S Main St, Middleton, MA
01949, United States

Hours

Reviews

3.6
538 reviews
5 stars
192
4 stars
131
3 stars
90
2 stars
43
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude service and frequent order mistakes, leading to frustration.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or incorrect items.

Cleanliness

Some reviews noted cleanliness issues, including unsanitary conditions in the dining area.

Staff Friendliness

While some customers praised friendly staff, others experienced rudeness and lack of professionalism.

Operational Issues

Customers faced problems with long wait times, incorrect opening hours, and language barriers affecting service.
  • ST
    Sam Thomas
    Oct 3, 2025
    5.0
    Dine'd-in while my vehicle was getting a oil change next door. Friendly, fast, accurate service. Love the self serv kiosk to order and deliver to seat.
  • MR
    Mohammad Y Rawashdeh
    Sep 20, 2025
    1.0
    To slow
  • EL
    Evan Lima
    Sep 18, 2025
    1.0
    Ordered a vanilla cone on the app. They kept struggling to input the code even though it was literally right there. Another lady came to the window and gave us attitude and questioned why we came to the last window when we were TOLD to go there. I asked for a frozen Coke as well and when they handed it to me they filled it all the way up and it spilled all over inside my car. Horrible. I never make reviews but thought this deserved one.
  • MT
    Michelle Tolar
    Aug 12, 2025
    1.0
    Coffee was cold and unflavored. Had to throw it away. Again.
  • GS
    Gladimir Savinon
    Aug 3, 2025
    1.0
    This is not a large frappe. Which is what I ordered. The lady was rude. When I told her that wasn’t large the cup clearly says it’s a medium.🫤

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 255 S Main St, Middleton, MA?

McDonald's in Middleton is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates daily from 6:00 AM to 11:00 PM.