Brand Certified
Wendy's
3.9(637 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
90 Pleasant Valley Street, Methuen, MA
01844, United States
Certified by Wendy's • Feb 22, 2026
(978) 689-9302
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ma/methuen/90-pleasant-valley-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.9
637 reviews
5 stars
297
4 stars
155
3 stars
82
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times, particularly during evening hours.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly cooked items, as well as issues with food freshness.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and restrooms, as well as flies in the establishment.
Customer Experience
Many customers expressed dissatisfaction with the overall dining experience, citing a lack of attention from staff and poor customer service etiquette.
- CFCraig FowlerJan 23, 20265.0Great job guys the food was great we got what exactly what we ordered the only problem with the food the nuggets were old other than that everything was good thanks for the great job guys
- SBSylvia M “Queen Bee” BNov 26, 20251.0Attitude the moment you walked to the register by this chic who had flashers (fake eyelashes!). She gave an attitude to my mom and autistic adult daughter. Nuggets were burned and coffee I ordered was awfully disgusting! Not even the amount of creamer and sugars I told her to add. It was like she put nothing. Burger didn't even look like a burger, more like a mini burger. Food was not what I expected of a fast food service, service was with 0 class, and the atmosphere was that of employees all over the place and skatered like chickens in a coupe! Garbage was full to the brim, and no one came to clean the lobby, so no lobby check! Yelling orders at each other doesn't help with the atmosphere either! Simply put, customer service etiquette is 0% lacking. Another thing to note, I guess is was about to end her shift so she had the "I wanna go home " attitude. Very unbecoming!
- AAAviaméreNov 23, 20251.0I waited 30 minutes for a single salad that they got wrong, and they gave me food poisoning. They should go out of business.
- MSMichelle SullivanOct 28, 20255.0Delicious food at responsible prices
- LJLarry JacksonOct 15, 20251.0This place tried charging for extra sauce and reasoning because Wendy's doesn't make enough money.. & it's "2025" & said I'm "rich".. as if the extra sauce was coming out of his paycheck & if so I wouldn't work for Wendy's!! Wendy's makes about 6.8 million dollars a year theres no reason why they need to charge for however much sauce a customer needs for the quantity fries/nuggets they order. A district manager needs to check this location out and see why they can't afford to give more sauce, every other fast food does not charge for second sauce or make it problem To add more.. Chick- fil-a across the street & McDonald's down the street are better so far if this how Wendy's is going down.
Frequently Asked Questions About Wendy's
Is Methuen Loop Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Methuen Loop Wendy's location currently open?
Yes! The Methuen Loop Wendy's is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's at 90 Pleasant Valley Street, Methuen?
The drive-through is open Monday to Wednesday and Sunday from 7:00 AM to 1:00 AM, and Thursday to Saturday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Methuen serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order at the Methuen Wendy's?
You can order through the Wendy's app or online at order.wendys.com, selecting this Methuen location for delivery or pickup.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is there a drive-thru available at the Methuen Wendy's?
Yes, this Wendy's offers a drive-thru service during its operating hours.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby places can I visit before or after dining at Wendy's in Methuen?
Nearby places include The Loop shopping center with a cinema, Romano's Macaroni Grill for Italian cuisine, and Orangetheory Fitness gym for a workout.
Are there convenient banking options near Wendy's in Methuen?
Yes, there are nearby banking facilities such as Santander Bank ATM, LibertyX Bitcoin ATM, and Methuen Target ATM for your financial needs.
Can I grab coffee nearby Wendy's at 90 Pleasant Valley Street?
Absolutely! Nearby coffee shops include Costa Coffee and Starbucks, perfect spots to visit before or after your meal at Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website