Wendy's

3.9
627 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
90 Pleasant Valley Street, Methuen, MA
01844, United States

Hours

Reviews

3.9
627 reviews
5 stars
292
4 stars
153
3 stars
81
2 stars
31
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and slow drive-thru times.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold or improperly cooked items.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported issues with flies and unsanitary conditions.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.

Value for Money

Customers expressed concerns about pricing, with some feeling that the cost did not match the quality of food and service.
  • MS
    Michelle Sullivan
    Oct 28, 2025
    5.0
    Delicious food at responsible prices
  • LJ
    Larry Jackson
    Oct 15, 2025
    1.0
    This place tried charging for extra sauce and reasoning because Wendy's doesn't make enough money.. & it's "2025" & said I'm "rich".. as if the extra sauce was coming out of his paycheck & if so I wouldn't work for Wendy's!! Wendy's makes about 6.8 million dollars a year theres no reason why they need to charge for however much sauce a customer needs for the quantity fries/nuggets they order. A district manager needs to check this location out and see why they can't afford to give more sauce, every other fast food does not charge for second sauce or make it problem To add more.. Chick- fil-a across the street & McDonald's down the street are better so far if this how Wendy's is going down.
  • EM
    Elizabeth Medbery
    Jul 1, 2025
    5.0
    I stopped just used the restroom, but the rest room was very clean and what I saw the lobby was very clean.
  • ZC
    zachary clarke
    Jun 26, 2025
    5.0
    Comfortable seating and cost effective options
  • HC
    Haydee Del Carmen
    Jun 26, 2025
    3.0
    Find was cold

Frequently Asked Questions About Wendy's

Is Methuen Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.