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Wendy's

3.8
(815 reviews)

Business Details

486 Broadway, Methuen, MA
01844, United States
(978) 682-7827

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
486 Broadway, Methuen, MA
01844, United States

Hours

Reviews

3.8
815 reviews
5 stars
343
4 stars
193
3 stars
119
2 stars
53
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold, old, or incorrectly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Staff Attitude

Mixed feedback on staff friendliness; some employees were described as helpful and courteous, while others were noted for having a poor attitude.
  • RG
    Ranky Garcia
    Feb 17, 2026
    1.0
    Good morning Bad Service no one approach wild waiting on front of registerd to take a order. Look at camaras at 11:08 am Bad service had used drive tru to take my order.👎
  • DR
    Daniel Ruiz
    Feb 11, 2026
    5.0
    Food was fresh and hot. Staff was polite and friendly
  • RS
    Rock Sfeir
    Dec 3, 2025
    5.0
    Great food. Great speed.
  • WE
    William Ernest
    Nov 14, 2025
    1.0
    Picked up an Uber Eats order from there and my customer wanted me to make sure there was BBQ Sauce in the bag. Checked and there was Honey Mustard not BBQ. I went up to the window and explained the situation and they had the audacity to argue with me and refused to give me BBQ Sauce for my customer which was on their order. It took me 10 minutes of my time to finally convince them to just give me 2 BBQ Sauces. They also took my phone to look at the Uber Eats order which I didn't really appreciate. Fast food sauce should NOT be an upcharge.
  • GD
    Gerard Donahue
    Nov 10, 2025
    3.0
    My wife ordered a large frosty and she got a small and wasn't happy

Frequently Asked Questions About Wendy's

What are the drive-through hours for Wendy's in Methuen, MA?

The drive-through is open Monday, Tuesday, Thursday, Sunday from 6:30 AM to midnight; Wednesday from 6:30 AM to 10:00 PM; Friday and Saturday from 6:30 AM to 1:00 AM.

Does this Wendy's location in Methuen serve breakfast?

Yes, Wendy's in Methuen serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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