Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
811 reviews
5 stars
341
4 stars
193
3 stars
119
2 stars
52
1 star
106
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and wrong sizes.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
While some customers enjoyed fresh and hot food, many complained about cold, old, or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
- RSRock SfeirDec 3, 20255.0Great food. Great speed.
- WEWilliam ErnestNov 14, 20251.0Picked up an Uber Eats order from there and my customer wanted me to make sure there was BBQ Sauce in the bag. Checked and there was Honey Mustard not BBQ. I went up to the window and explained the situation and they had the audacity to argue with me and refused to give me BBQ Sauce for my customer which was on their order. It took me 10 minutes of my time to finally convince them to just give me 2 BBQ Sauces. They also took my phone to look at the Uber Eats order which I didn't really appreciate. Fast food sauce should NOT be an upcharge.
- GDGerard DonahueNov 10, 20253.0My wife ordered a large frosty and she got a small and wasn't happy
- SGStephen GonzalezSep 2, 20255.0Good food
- RJRobert JamesAug 15, 20255.0Hottest, freshest Wendy's food I ever had! And it was ready almost immediately. Used drive thru !
Frequently Asked Questions About Wendy's
Is Methuen Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Methuen, MA?
The drive-through is open Monday, Tuesday, Thursday, Sunday from 6:30 AM to midnight; Wednesday from 6:30 AM to 10:00 PM; Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location in Methuen serve breakfast?
Yes, Wendy's in Methuen serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I place an order through Wendy's mobile app or website?
You can order via the Wendy's app available on the Apple App Store or through their website at https://order.wendys.com by selecting the Methuen location.
What payment methods does Wendy's in Methuen accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Methuen location?
You can contact Wendy's Customer Care through their website's live chat or call 888-624-8140. For direct feedback about this location, call (978) 682-7827 or complete their customer satisfaction survey online.
Where is Wendy's in Methuen located and what is the contact number?
Wendy's is located at 486 Broadway, Methuen, MA 01844. You can call the location at +1 978-682-7827.
Are there any nearby gas stations or automotive services for customers visiting Wendy's?
Yes, nearby places include Methuen Auto Care, Valvoline Instant Oil Change, BP, Exxon & Mobil Stations, Mobil, and Midas. Customers can conveniently service their vehicles before or after dining at Wendy's.
What nearby shopping centers can customers visit along with Wendy's?
Customers can visit nearby Stateline Shopping Center which offers retail options alongside their meal at Wendy's.
Are there any nearby banks or financial services near Wendy's?
Yes, TD Bank, Santander Bank Branch, and Santander Bank ATM are close by, providing convenient financial services for customers visiting Wendy's.