Pizza Hut

3.4
773 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 216 Haverhill St in Methuen, MA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
216 Haverhill St, Methuen, MA
01844, United States

Hours

Reviews

3.4
773 reviews
5 stars
305
4 stars
113
3 stars
114
2 stars
54
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, wrong toppings, and lack of sauce.

Positive Staff Experiences

Some customers praised specific staff members, particularly the general manager Sara, for excellent service and attentiveness.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and staff not following hygiene practices.
  • TM
    Tushar Patel, MD
    Dec 27, 2025
    5.0
    Go To for Veggie Lovers pizza
  • RR
    Raquel
    Nov 17, 2025
    5.0
    Very tasty and quick
  • KL
    Kevin Lugo
    Nov 7, 2025
    1.0
    Foods good but they forgot my marinara sauce so when I asked again for it kindly they hung up on me
  • AG
    Alexis Gonzalez
    Nov 7, 2025
    1.0
    I don't know what is going on in methuen pizza hut this guy joelsin has no idea what he is doing. He has absolutely no idea how to run a restaurant, he is very rude to the customers and extremely rude to the employees that are working. He is handling food with no gloves on, no hair net on ,Wearing a winter jacket while making food 🤢... I heard 3 customers walking out saying they just got their orders for free so he is not even charging people for food and I just saw employees walk out and quit. Yet I'm still waiting for my order to be done when it says it is ready on my app.. I don't know what happened to Sarah but they need her back here now.. at least she knows how to treat her customers and employees and she wears gloves and a hair net while making food... Joelsin needs to be let go just for the fact he has rings on an NOT wearing any gloves while making food 🤢. NASTY board of health should be called here ASAP... Horrible horrible
  • GV
    Glenda V
    Oct 30, 2025
    5.0
    I had the most best service i have ever had at this pizza hut, the young lady who I found out was actually the general manager Sarah was so sweet an she made sure my food was properly made because I have some food allergies. I was sitting down eating my food when I happened to over hear her co worker asking her if she was ok .. this poor worker was crying because her boss had yelled at her and it was done in a way that is so unprofessional, calling her names and making her feel unworthy. From everything I have seen from her she is a hard worker she was keeping busy creating every single customer that walked in the door, saying have a good day to everyone who was leaving . I really hope this review is seen by her boss an his boss . No worker should ever be treated or spoken to that way. An as for me I'm telling you that miss SARAH you are a very hard worker an a extremely dedicated worker and I hope this doesn't change how you do your job. Shame on the boss for treating his worker like that. An if it was not for miss Sarah working there I would never return..

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location located?

This Pizza Hut is located at 216 Haverhill St, Essex, Methuen, MA 01844, US.

What are the opening hours for dine-in service at this Pizza Hut?

The dine-in hours are Monday through Thursday and Sunday from 11:00 AM to 10:30 PM, and Friday and Saturday from 11:00 AM to 11:30 PM.