Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,162 reviews
5 stars
446
4 stars
231
3 stars
196
2 stars
92
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and disappointment.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others noted dirty conditions and lack of attention to hygiene.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received stale or incorrect items.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others described rude or inattentive behavior.
Operational Hours
Many customers were frustrated by the inconsistency of the restaurant's 24-hour service, with reports of being turned away during late hours.
- YDYulainy Diaz3 days ago2.0The fries were really cold cold, I understand when come a little xoxo but I couldn’t eat it, also the sandwich I put not cut pickles and there were pickles and the person was allegic to pickles next time please kitchen be carefully when food have some specific stuff and not cheese when I put cheese
- SSS B (SB76)Oct 31, 20253.0Went through the drive-thru on my last visit. New staff, I noticed, so customer service is getting better. Glad they're adding napkins in the bags for drive- thru customers. Looks like no more, no napkin trips lol. But prices for me are still an issue for this franchise. 2 drive thru lanes available. Breakfast, Lunch and dinner peak hours are typically visit busy. Not noticing much usage for the number pickup spots. Inside is usually clean. Table, booth seating. Handicap accessible. I have also not noticed a sign for the deaf regarding picture menu's. I hope that changes!
- BLBella LunaOct 14, 20251.0Did not get my food because the staff decided that they didn’t feel like working I guess and locked the doors, blocked the drive through off, and didn’t put up any signage or turn mobile ordering off. Several other people tried to get their mobile orders at the same time and all just had to leave while there was an employee inside the restaurant on his cell phone, but couldn’t pick up the store phone or leave any kind of answer as to why they were closed down despite them being a 24 hour location.
- SRShiny RostampoorOct 12, 20251.0We went to McDonald’s because the Google page said it was open 24 hours. We had traveled a long distance to get there, but unfortunately, when we arrived, the staff were inside and didn’t open the door or attend to us. It was disappointing, especially after coming from so far away.
- PRPierre Rousseaux (Mr Pierre Rousseaux)Oct 8, 20255.0The best cheeseburgers that I had for a long time. These were very hot made at the minute because it was very hot. Very tasty and very good this McDonald's I really enjoyed. I gave it five stars
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 170 Haverhill St, Methuen?
McDonald's in Methuen is open 24 hours, seven days a week.
Is McDonald's at this location open for delivery all day?
Yes, delivery service is available 24/7 every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24 hours every day.
What services does this McDonald's location provide for pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food for delivery or pickup?
You can order through the McDonald's app available on iOS and Android, or via their online ordering website at https://mcdonalds.smart.link/jfeqnrnmr.
What types of food and dining options are available at this McDonald's?
McDonald's serves a wide variety of menu options including burgers, breakfast items, coffee, frozen yogurt, ice cream, and sandwiches made from quality ingredients.
Are there any places nearby where I can enjoy bubble tea or coffee before or after visiting McDonald's?
Yes, nearby you can visit Chica Tea, a bubble tea and smoothie juice bar, and Dunkin', a coffee shop and donut place.
What nearby services can I access close to McDonald's in Methuen?
Nearby are useful services such as Bank of America Financial Center and ATM for banking needs, Shell gas station for fuel, and Rite Aid for pharmacy and retail needs.
Are there any nearby places to visit if I want to shop or get a haircut near McDonald's?
Yes, nearby you will find Merrimac Plaza shopping center, Rainbow Shops and Dots for clothing and fashion accessories, and Supercuts hair salon.