Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,092 reviews
5 stars
401
4 stars
200
3 stars
188
2 stars
86
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.
Employee Conduct
Feedback indicated that employees were often unprofessional, distracted by personal devices, and provided poor customer service.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, incorrect, or poorly prepared items.
Operational Hours
Customers expressed dissatisfaction with the inconsistency of the advertised hours, particularly regarding 24-hour service.
Cleanliness
The cleanliness of the dining area was noted positively by some, but there were also mentions of unsanitary conditions.
- DHDoing it HardDec 24, 20251.0Absolutely sucks that you were not open tonight!! So many cars circling the parking lot. Such a failure of a publicly traded company to not offer food for sale to the community on a holiday. Major failure and loss of revenue to the corporation. Will remember this the next time I choose not to go to this location!
- DRD RacoffDec 16, 20252.0This location can’t be 24 hrs. I’ve stopped MNY times on my way to work at 4am, and I don’t see anyone. I’ve sat at the drive thru for a few minutes and even yelled “ hello”, and no one answers. Last time I stopped was a few days ago. I sat at the drive thru and no answer for 5 min.. There is a huge sign saying (24 hrs)… yet no one answers. I don’t get it. If the owner is reading this your employees are sitting and looking at their phones at night. Everyone assumes your closed because they’re getting paid but hiding in their not answering.
- SESean EcheverriNov 23, 20252.0Employees were on their phones and not helpful. A small line began to form as one employee worked the counter. All sanitation stations were empty. I just wanted to order a medium fry and be on my way. After waiting another 10 min I left.
- JCjoe carneyNov 19, 20255.0Fast and very pleasa
- NCNorberto CaraballoOct 16, 20251.0There's people inside and it's a 24 hour McDonald's service - nobody response to me at the drive thru and I call and noone Answers the phone - I ca see people inside- they need to clean house on who ever is working there
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 147 Pelham St, Methuen?
McDonald's at 147 Pelham St is open daily from 6:00 AM to 11:00 PM Monday through Saturday, and open 24 hours on Sunday.
When is the drive-thru open at this McDonald's location?
The drive-thru is generally open from 5:00 AM to 4:00 AM Monday to Wednesday, and 24 hours from Thursday to Sunday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 12:30 AM Monday through Wednesday, with extended delivery hours until 3:59 AM on Thursday, Friday, and Saturday, and until 12:30 AM on Sunday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, standard delivery, same day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 147 Pelham St have a mobile app for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play.
What services and amenities are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby food and coffee options around this McDonald's?
Nearby options include Dunkin' for coffee and donuts and The Smoke Shop BBQ for barbecue dishes, great for grabbing a meal or coffee before or after your visit.
Are there any nearby health and medical centers close to this McDonald's?
Yes, Methuen Medical Center and Greater Lawrence Family Health Center are nearby, convenient for patients or visitors who want to grab a meal or snack.
What transit or travel services are close by to help customers reach McDonald's?
Nearby travel services include Budget Car Rental, Budget Rent A Car, and Methuen Airport Services, which can help customers with transportation needs before or after visiting McDonald's.