Brand Certified
Dunkin'
4.3(313 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
282 Merrimack St, Methuen, MA
01844, United States
Certified by Dunkin' • Feb 22, 2026
(978) 989-0700
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.3
313 reviews
5 stars
185
4 stars
65
3 stars
34
2 stars
15
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service experiences.
Product Quality
There are consistent complaints about the quality of coffee and food, with reports of burnt coffee, incorrect orders, and inconsistent food temperatures.
Cleanliness
The cleanliness of the location is generally appreciated, but there are reports of dirty bathrooms and disorganized service.
Speed of Service
Service speed varies; some customers report quick and efficient service, while others mention long wait times and slow drive-thru operations.
- SKShane Kieran1 day ago5.0Cheated on my dunks deit again Today but with good reason as my customer paid for my coffee and donut 🍩 breakfast this snowy 🌨 ❄️ Good old New England Weather Day. Service was quick friendly and down for doing business this morning. Good job...
- JAJean AbreuFeb 16, 20265.0Best Dunkin in the area
- DCD CFeb 2, 20265.0Morgan is a very wonderful and kind worker there. They always make sure my puppy gets a pup cup ♥️😁 makes my day and my dogs day!
- JPjacqueline perraultNov 14, 20251.0ABSOLUTELY DISGUSTING DISPLAY OF CUSTOMER SERVICE! Not only did the girl running the drive through ordering have the worst attitude when asked what donuts they have when the one i wanted was not available and proceeded with a attitude as if she was talking to someone from the street the girl at the window thought her awful display of customer service was funny and when asked the name of the girl so i could reach out to corporate she ran away laughing and another girl came to the window as i was letting her know the issue and i would like to speak to a manager said girl comes up rude as can be with " whats your problem" there is no de-escalation skills there was active listening it was a awful experience told my significant other to not speak as he was clarifying the issue. I have worked in customer service my whole life and dunkins being one of them and know this is far from the norm or professional in any manner. You treat others in a manner which you would want to be treated as a paying customer you never know the day someone is having and dr escalation is so important or you could fjnd yourself in a position you cant get out of. Will be reaching out to your corporate office as this behavior is unacceptable in any capacity especially for a paying customer
- KTKenzie TaylorNov 4, 20252.0The people are always very nice but every time I get a coffee it’s horrible.
Frequently Asked Questions About Dunkin'
What are the daily operating hours of the Dunkin' location at 282 Merrimack St, Methuen, MA?
This Dunkin' location is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' offer delivery and pickup options?
Yes, delivery and curbside pickup services are available at this Dunkin'.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on the App Store and Google Play for a quick grab and go experience.
What type of food and beverages does Dunkin' serve at this Methuen location?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and also offers all-day breakfast, lunch, and brunch with a variety of baked goods and premium beverages.
Are there any special or seasonal beverages currently available at this Dunkin'?
Yes, during the holiday season, they offer special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location feature a drive-thru?
Yes, this location includes a drive-thru for convenient service.
Is free Wi-Fi available to customers at Dunkin' in Methuen?
Yes, free Wi-Fi is available at this Dunkin' location.
Which nearby bank can I visit adjacent to Dunkin' at 282 Merrimack St?
Salem Cooperative Bank is located next to this Dunkin' location, making it convenient for customers handling banking and coffee in one stop.
Are there any local eateries near Dunkin' in Methuen where I can enjoy pizza?
Yes, Methuen House of Pizza and Piro's Pizza Plus are nearby pizza restaurants to visit before or after your coffee stop at Dunkin'.
What legal services are available near Dunkin' on Merrimack St in Methuen?
Several law offices including Law Office of Rachel L. Judkins, Bonanno Law & Title P.C., Manzi Bonanno & Bowers, and Carrozza Law are nearby, which can be convenient for clients looking to grab a coffee or breakfast afterwards.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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