Brand Certified
Dunkin'
3.9(621 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
147 Pelham St, Methuen, MA
01844, United States
Certified by Dunkin' • Feb 22, 2026
(978) 688-1199
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
621 reviews
5 stars
318
4 stars
120
3 stars
71
2 stars
32
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food items.
Inconsistency
The quality of food and drinks varied significantly, with many customers expressing disappointment.
Cleanliness
Some customers noted that the location was clean, while others reported issues with restrooms.
Staff Attitude
While some staff were praised for being friendly, others were criticized for being unprofessional or indifferent.
- JAJeremy Akroyd4 days ago1.0Horrible. Over 8 employees on a Sunday at noon and the drive thru was out into the street. I decided it looked faster to go in. The drive thru would have been faster. Two coffees and the girl taking the order couldn't get it right 3 different times. The first coffee she had to remake it so it was finally correct on the fourth and with no more patience, I just accepted the second and left. This is why we stopped going to DD. The coffee should be the same, the service should be what we pay for and your job isn't just a social atmosphere for you to be loud, obnoxious, unresponsive and rude to customers.
- LGLia GuzmanJan 3, 20261.0Went to go get a bacon egg and cheese on a croissant and ended up with an english muffin instead. Secondly I ordered hash browns which in my opinion is hard to mess up but somehow they were freezing cold damn near rock solid when I received them. Both my coffee and energy drink weren’t even mixed properly with all the syrup sitting at the bottom of the drink and to they put whip cream instead of cold foam on an ICED COFFEE? Basically if you want to get played with your time, money and patience come here! They seriously need to do a better job and take their job seriously.
- EPEK PDec 30, 20251.0Slow service and both bathrooms were "out of order"
- AMAzeddine MimouniDec 7, 20252.0The girl who served me, was kind but she gave me a bitter Latte, I was not able to drink it, and she also didn’t change it for me, so I paid money for nothing. Very bad experience.
- EVEmma VargasNov 21, 20251.0I picked up 2 snackin bacons this morning at 10am and when I got home the bacon was ice cold and I didn't think nothing of it and minutes later after eating the bacon I had terrible stomach pain and threw up the food.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Methuen, MA?
Dunkin' in Methuen, MA is open 24 hours a day, 7 days a week.
Does Dunkin' in Methuen offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' in Methuen?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab-and-go experience.
What meals are served at Dunkin' in Methuen?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' in Methuen have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
What are some nearby healthcare facilities to Dunkin' in Methuen?
Nearby healthcare facilities include La Rose Bleue Dental Studio, Valley Mental Health, Greater Lawrence Family Health Center, and Methuen Medical Center.
Which nearby restaurants can I visit before or after Dunkin' in Methuen?
Nearby restaurants include McDonald's, Heavenly Donuts, Cafua Management-Pelham, The Smoke Shop BBQ, Outback Steakhouse, and Rae Rocks Bar and Grill.
Are there any nearby transportation options around Dunkin' Methuen?
Yes, nearby transportation services include Methuen Airport services, Budget Car Rental, Budget Rent A Car, OurBus, and Avis.
Does Dunkin' Methuen provide free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' Methuen offers free Wi-Fi and accepts both credit and debit cards for payment.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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