Dunkin'

3.9
613 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
147 Pelham St, Methuen, MA
01844, United States

Hours

Reviews

3.9
613 reviews
5 stars
315
4 stars
119
3 stars
71
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The location is noted for its cleanliness, particularly in the restrooms, which received positive remarks.

Speed of Service

Service speed varies; some customers report quick service while others mention long wait times and slow staff.

Product Quality

Inconsistency in food and drink quality is a common complaint, with reports of cold items and incorrect drink preparations.
  • EV
    Emma Vargas
    3 days ago
    1.0
    I picked up 2 snackin bacons this morning at 10am and when I got home the bacon was ice cold and I didn't think nothing of it and minutes later after eating the bacon I had terrible stomach pain and threw up the food.
  • EP
    Elsa M. Heredia Peña
    Nov 8, 2025
    3.0
    I think they were not in a good mood
  • ET
    Ethan Thong
    Oct 22, 2025
    2.0
    Came at 9:13 PM planning to get a coffee and sit in the dining area for a brief moment but was told by a Dunkin’ Team Member at the register that the dining area has been closed since at 9 PM even though the posted time on the entrance is 10 PM. The team member then locked the entrance door behind me as I was leaving.
  • KB
    Keith Bonneau
    Oct 7, 2025
    5.0
    The eomen at the drive thru was very friendly and caring. Making sure my order was correct.
  • PM
    Paul Medeiros
    Sep 1, 2025
    1.0
    It happened just around 6 00 PM the drive thru kid was rude to me when i was ordering he was very disrespectful and rude kind of laughing at my talk well everyone has a different acs don't give the right to laugh i was so upset that i just went to another Dunkin donuts the owner should tell him to have respect towards customers thanks 👍 talk the cufias they are the owners that's what I did because no one should disrespect especially a business.it was 147 Pelham St Methuen today.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Methuen, MA?

Dunkin' in Methuen, MA is open 24 hours a day, 7 days a week.

Does Dunkin' in Methuen offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.