Dunkin'

3.9
616 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
147 Pelham St, Methuen, MA
01844, United States

Hours

Reviews

3.9
616 reviews
5 stars
316
4 stars
119
3 stars
70
2 stars
32
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food temperature and quality, such as cold or uncooked items.

Staff Attitude

There were mixed reviews on staff friendliness, with some customers praising helpful employees while others noted rudeness.

Inconsistency

The location was described as inconsistent in service and order accuracy, leading to customer frustration.

Cleanliness

Some customers appreciated the cleanliness of the location, particularly the restrooms.
  • LG
    Lia Guzman
    Jan 3, 2026
    1.0
    Went to go get a bacon egg and cheese on a croissant and ended up with an english muffin instead. Secondly I ordered hash browns which in my opinion is hard to mess up but somehow they were freezing cold damn near rock solid when I received them. Both my coffee and energy drink weren’t even mixed properly with all the syrup sitting at the bottom of the drink and to they put whip cream instead of cold foam on an ICED COFFEE? Basically if you want to get played with your time, money and patience come here! They seriously need to do a better job and take their job seriously.
  • EP
    EK P
    Dec 30, 2025
    1.0
    Slow service and both bathrooms were "out of order"
  • AM
    Azeddine Mimouni
    Dec 7, 2025
    2.0
    The girl who served me, was kind but she gave me a bitter Latte, I was not able to drink it, and she also didn’t change it for me, so I paid money for nothing. Very bad experience.
  • EV
    Emma Vargas
    Nov 21, 2025
    1.0
    I picked up 2 snackin bacons this morning at 10am and when I got home the bacon was ice cold and I didn't think nothing of it and minutes later after eating the bacon I had terrible stomach pain and threw up the food.
  • EP
    Elsa M. Heredia Peña
    Nov 8, 2025
    3.0
    I think they were not in a good mood

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Methuen, MA?

Dunkin' in Methuen, MA is open 24 hours a day, 7 days a week.

Does Dunkin' in Methuen offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.