Brand Certified
Dunkin'
3.5(444 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
40 Jackson St, Methuen, MA
01844, United States
Certified by Dunkin' • Feb 22, 2026
(978) 688-5552
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
444 reviews
5 stars
186
4 stars
74
3 stars
57
2 stars
20
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall inconsistency in fulfilling requests.
Cleanliness
Several reviews mentioned dirty conditions in the store and restrooms, contributing to a negative dining experience.
Slow Service
Many customers experienced long wait times, both in the drive-thru and inside the store, leading to dissatisfaction.
- MWMichael WeberJan 11, 20263.0A less-than-typical dine-in experience. Also very small.
- EWEmma WilsonDec 9, 20251.0Probably the rudest staff of people I have ever encountered. Terrible customer service and I will never go back. They got my order wrong and I kindly asked them to fix it and they gave me the worse attitude. I wish I could give 0 stars.
- SSSarahOct 5, 20252.0Worst Dunkin in the area. Doesn’t have any hustle and makes me wait 30 minutes in a damn drive through to get food. This is ridiculous
- PSPATEL SHIVANGSep 28, 20251.0I wanna do -10 if I can… worse customer service and rude staff. Never coming back
- CGCarmen GarciaSep 27, 20251.0El peooooorrrrrrrrrr dunkin donuts que he vistooooo en toda mi vida,pesimooo customer service,,,los trabajadores a veses estan afuera jugando,,el drive thru es una porqueria....debieran de cerrarlo o cambiar de administracion...
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Methuen, MA?
Dunkin' in Methuen, MA is open every day from 4:00 AM to 8:30 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' currently?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What kinds of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Does the Methuen Dunkin' have a drive-thru option?
Yes, this Dunkin' location has a drive-thru for convenient ordering.
Are there any payment methods accepted at this Dunkin' location?
Yes, this Dunkin' accepts both debit and credit card payments.
What popular nearby restaurants might I visit before or after Dunkin'?
Nearby popular restaurants include McDonald's, Domino's Pizza, Subway, and China Tea House, offering a variety of food options for your convenience.
Are there fitness or wellness centers near Dunkin' in Methuen?
Yes, nearby fitness centers include Planet Fitness - Methuen, MA and iLoveKickboxing - Methuen, where you can enjoy a workout before or after your Dunkin' visit.
Where can I find pet care services near Dunkin' Methuen?
Pet care services nearby include Pet Inn for grooming and Pleasant Valley Animal Hospital for veterinary needs.
How can the nearby Walgreens and Family Dollar enhance my visit to Dunkin'?
You can conveniently stop by Walgreens for pharmacy or convenience store needs and Family Dollar for grocery or discount shopping before or after your visit to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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