Dunkin'

3.9
249 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5 Ayers Village Rd, Methuen, MA
01844, United States

Hours

Reviews

3.9
249 reviews
5 stars
127
4 stars
49
3 stars
30
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and frequent order mistakes, particularly in the drive-thru.

Staff Performance

While some employees provided excellent service, others were noted for being rude or inattentive.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and burnt coffee.

Cleanliness

The cleanliness of the store was praised by some, but there were also complaints about unsanitary conditions.

Overall Experience

Despite some positive experiences, many customers indicated frustration with the inconsistency in service and product quality.
  • KD
    Kathy D.
    Dec 25, 2025
    4.0
    Quick in and out to pick up a box of Jo
  • GG
    GT14
    Oct 25, 2025
    5.0
    Todo excelente
  • MM
    Mike
    Oct 25, 2025
    1.0
    Waited in lobby for a simple medium regular hot coffee for close to a half hour before walking out emptyhanded. Go to a different one.
  • JO
    James Osborne
    Oct 22, 2025
    4.0
    Every week I get a couple of iced teas one for my wife one for me. Then there are so many times that the staff forgets that the iced tea is out on the counter for us to pour for ourselves. I have to remind him of that probably 5 out of 10 times.
  • TT
    TP296S.M
    Oct 18, 2025
    5.0
    WE WENT TO THE LOCATION AND GOT HOT CHOCOLATE!!! After we went to crumbl in Salem.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Methuen, MA?

Dunkin' in Methuen, MA is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Methuen offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.