Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Methuen, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
333 reviews
5 stars
182
4 stars
40
3 stars
31
2 stars
13
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their purchases.
Store Hours
Several customers expressed frustration over inconsistent store hours, with reports of early closures.
Food Quality
Feedback indicated dissatisfaction with food quality, including burnt items and poorly made beverages.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences.
- RLRiri LoveNov 10, 20251.0Made a mobile order at 7:12pm, come to store 10 minutes later and it’s closed. I am a manager at another dunkin and I have never experienced this type of disrespect from anyone in my life. I believe her name was jasmine, said manager can’t help me, they can’t make my two coffees and support is the only one that can help. I don’t understand how they close an hour earlier and every else including the app says they close at 8pm. Horrible first time here and last.
- HMHinki MalineOct 27, 20251.0They burnt my food
- OJOrialis JaimeOct 4, 20251.0Horrible, the worst costumer service! Swearing and just walking around and not paying attention to the customers!! The donuts taste different from other Dunkin spots they should just close this Dunkin’s down!!
- JLJennifer Guzman LopezSep 29, 20252.0I arrived at 7:15 and they were already closed! They need to update their hours!
- RCRobert CavalearSep 8, 20253.0I went into a stop and shop in malden MA today to get Dunks for my old co-workers at AutoZone. I would never go back to that location There is a dunk on Eastern ave. I would go there before I ever stepped foot at the one in Stop & Shop.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Methuen, MA?
Dunkin' in Methuen is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' in Methuen offer delivery and pickup services?
Yes, Dunkin' in Methuen offers both delivery and curbside pickup services.
What special menu items are currently offered at Dunkin' for the holiday season?
Dunkin's holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' in Methuen?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What meals are served at Dunkin' in Methuen?
Dunkin' in Methuen serves breakfast, lunch, and brunch meals.
What types of products and specialties does Dunkin' in Methuen offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.
Does Dunkin' in Methuen have a drive-thru for convenient service?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
Are there any nearby coffee shops or places to get a beverage near Dunkin' Methuen?
Yes, nearby you can find another Dunkin', Starbucks, and smoothie and juice bars which are convenient if you're exploring coffee options in the area.
What nearby grocery and convenience stores can customers visit along with Dunkin'?
Customers can visit nearby Sonrisa Market, Family Dollar, Caribbean Supermarket, and Save-A-Lot for groceries and shopping.
Are there any local services near Dunkin' Methuen like tax or legal assistance?
Yes, nearby services include Broadway Communications & multiservices for money transfers, Anienca Tax Services for accounting and notary needs, Cosmemultiservice for legal services and notary public, and Matias Law specializing in immigration law.