Chipotle Mexican Grill

Reviews

• JK

  Jessica Kramer

  6 days ago
  1.0
  Spent 5 minutes at the counter attempting to pay while also using a reward linked to my account. I was asked multiple times to scan the reward on my phone and when that didn’t work help was asked to step in. My order was rang in a different way then I was asked to scan my reward again. After 2 more times of scanning it I was asked to tap my phone for payment. I did so, then the cashier said “wait too early”, even though my bank app popped up with a $16 payment (with the reward my bill should have been $8). They then asked me to tap my phone again and because other customers were noticeably annoyed, I tapped my phone again for the $8 amount. Since then both transactions have cleared with my bank. Disappointed to say the least, my $8 dinner turned into a $24 one.
• CL

  Craig Lebrun

  Feb 19, 2026
  5.0
  I used to drive to the location in Salem because a year or two ago this location was sub par. But man, they got back on track. I dont know if it was new management, different staff, team building. Whatever happened over the past year or two has been a game changer. Thank you guys, keep doing great work And side note: I know this is probably a corporate thing but please let me leave a tip on a card for the workers. I see a lot of hard work and hustle and would really appreciate the option to leave a little extra
• LP

  Lyndon Pearson

  Jan 28, 2026
  3.0
  Food has been good no complaints there. I don’t understand the locations that have the pickup racks in clear view but don’t use them. This is one of those places and I sat for 5 minutes before asking about my order turns out it was ready just no way of knowing. Seriously just remove the racks if you don’t use them and make a pickup counter and sign
• RR

  Ricardo Rossel

  Jan 27, 2026
  5.0
  10/10
• NG

  Nadia Guzman

  Dec 6, 2025
  5.0
  Always out of something.