Business Details
About
Mexican Restaurant
Chipotle Methuen The Loop is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
835 reviews
5 stars
321
4 stars
154
3 stars
89
2 stars
46
1 star
225
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, overflowing trash, and a generally messy environment.
Customer Service
Customers frequently reported rude and inattentive staff, with many expressing frustration over poor service and long wait times.
Food Quality
There were numerous complaints about food quality, including incorrect orders, burnt items, and inadequate portion sizes.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, particularly with online orders.
Management Issues
Several reviews indicated a lack of effective management, with staff appearing disorganized and unmotivated.
- MJMitchell JanuszNov 1, 20255.0I love chipotle quality and predictable excellence
- ANaida njugunaOct 21, 20251.0charged me 17 bucks for this.. workers are very rude. unsanitary messy environment. don’t eat here, respectfully.
- PPPalomaSep 28, 20251.0customer service here is not good at all.
- ICIsai CanoSep 3, 20255.0Buena comida, excelentes porciones y la chica que nos sirvió fue amable.
- DRDavid RamirezAug 29, 20253.0Food is good, but its always dirty. The counter, the tables, even the bathroom needs more cleaning.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Methuen The Loop?
Chipotle Methuen The Loop is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Methuen?
It is located at 90 Pleasant Valley St, Unit 244, Essex, Methuen, MA 01844, inside The Loop plaza next to the movie theater.
Does Chipotle Methuen The Loop offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Methuen The Loop?
You can order online through Chipotle's official website or their app, available for download from the Apple App Store.
What food options are available at Chipotle Methuen The Loop?
The menu includes customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial additives.
Does Chipotle Methuen The Loop support catering and gift card services?
Yes, they offer catering services and sell gift cards to customers.
What nearby entertainment options are available around Chipotle Methuen The Loop?
Nearby entertainment includes AMC Methuen 20 and Amc Loews cinemas where you can catch a movie before or after your meal.
Are there places for family fun near Chipotle Methuen The Loop?
Yes, Chuck E. Cheese is nearby for pizza, arcade games, and event planning ideal for families with children.
Where can shoppers go around Chipotle Methuen The Loop?
The Loop plaza offers multiple retail stores including dressbarn, LOFT, GAP, and Yankee Candle, providing a variety of shopping options.
Is Chipotle Methuen The Loop welcoming to the LGBTQ community and what payment methods are accepted?
Yes, the location welcomes LGBTQ customers and accepts credit cards as a payment method.