Dunkin'

3.7
368 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mendon, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Uxbridge Rd, Mendon, MA
01756, United States

Hours

Reviews

3.7
368 reviews
5 stars
162
4 stars
84
3 stars
39
2 stars
20
1 star
63

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drink preparations.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rude behavior and poor service from management.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about undercooked items and poorly made sandwiches.

Speed of Service

Customers experienced long wait times, especially during busy hours, despite some noting quick service during less crowded times.

Cleanliness

The location was generally described as clean, with some customers appreciating the atmosphere.
  • RF
    Rebecca Freer
    Dec 31, 2025
    4.0
    Always clean, service is good. Donuts are tasty.
  • SS
    Sarah Smith
    Dec 16, 2025
    4.0
    Their food is usually cooked well for the most part which is why i love this location. Donuts are fresh. The hash-browns are always hot and crispy. The wraps are always hot and cooked correctly. Which is why this is my favorite Dunkin location (I drive every morning from Milford, passing 3 other Dunkin’s JUST to come to this location) However, whenever I pay extra for extra flavor swirls, I never actually receive extra swirls. Also the sandwiches are usually not cooked well. They do not toast the bread or melt the cheese on sandwiches. I received an uncooked bagel, undercooked bacon, and a cold slice of cheese thrown together. So i avoid getting sandwiches from here. Overall the service is good and most of the food is good so I continue to return, just wish they actually cooked the sandwich’s!!
  • MM
    Mike
    Nov 19, 2025
    1.0
    Ordered a simple iced coffee and they somehow managed to make it wrong. Normally i would have said something but this isn’t the first time this place has screwed up an order. I’ll take my money to the dozens of other coffee establishments in the area. It was an iced coffee order from Dunkin, not filet mignon from Alicante. Getting that wrong is just idiotic.
  • PL
    Petros Lalakidis
    Nov 19, 2025
    1.0
    I wish I could give this location a –5 star review. This is the only Dunkin’ Donuts I’ve ever been to where the order is consistently wrong. I usually never complain, but after adding up the amount I’ve paid for items I never received, it’s well over $50. Today was the final straw. I ordered two bacon, egg, and cheese sandwiches with extra cheese and a large Americano. My coffee was wrong, and neither sandwich had any cheese at all. When I politely mentioned it at the window, the employee told me they “can’t take it back,” which I understand — but instead of making a new sandwich, they handed me two cold slices of American cheese through the drive-thru window. That is extremely unprofessional. As a previous business owner, I always give places a second chance, and I am very patient. But this is clearly a training and leadership problem. It’s shocking that someone invested millions of dollars into this franchise but hasn’t invested in properly training their staff. I hope management reads this and actually makes improvements, because this level of service is unacceptable.
  • JS
    jilcs squad
    Oct 1, 2025
    1.0
    Rude employees never get drinks correct

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Mendon, MA?

Dunkin' Mendon is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Mendon offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services to customers in Mendon.