Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mendon, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
364 reviews
5 stars
161
4 stars
82
3 stars
38
2 stars
20
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor attitudes and lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Speed of Service
Customers experienced long wait times, especially during busy hours, with some noting that the drive-thru was particularly slow.
Cleanliness
The location was generally described as clean, but some reviews indicated issues with food quality and preparation.
Management Issues
Several reviews pointed to poor management practices, including staff training and communication problems, contributing to the overall negative experience.
- MMMike5 days ago1.0Ordered a simple iced coffee and they somehow managed to make it wrong. Normally i would have said something but this isn’t the first time this place has screwed up an order. I’ll take my money to the dozens of other coffee establishments in the area. It was an iced coffee order from Dunkin, not filet mignon from Alicante. Getting that wrong is just idiotic.
- PLPetros Lalakidis5 days ago1.0I wish I could give this location a –5 star review. This is the only Dunkin’ Donuts I’ve ever been to where the order is consistently wrong. I usually never complain, but after adding up the amount I’ve paid for items I never received, it’s well over $50. Today was the final straw. I ordered two bacon, egg, and cheese sandwiches with extra cheese and a large Americano. My coffee was wrong, and neither sandwich had any cheese at all. When I politely mentioned it at the window, the employee told me they “can’t take it back,” which I understand — but instead of making a new sandwich, they handed me two cold slices of American cheese through the drive-thru window. That is extremely unprofessional. As a previous business owner, I always give places a second chance, and I am very patient. But this is clearly a training and leadership problem. It’s shocking that someone invested millions of dollars into this franchise but hasn’t invested in properly training their staff. I hope management reads this and actually makes improvements, because this level of service is unacceptable.
- JSjilcs squadOct 1, 20251.0Rude employees never get drinks correct
- STStace TuckerAug 30, 20255.0Best Dunkin in the area. Would highly recommend this location. Staff is well rounded, has clear knowledge on how to make drinks, and actually gets your order out quickly. But I’d not recommend coming on Saturday mornings, it’s a complete mess and they are always packed, but the line moves fast at least, and at least it’s not like Milford with their creepy staff that flirts with my sister who’s a minor.
- KSkenzie smithAug 22, 20255.0egg and cheeses are never burnt or messy. workers nice
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Mendon, MA?
Dunkin' Mendon is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' in Mendon offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services to customers in Mendon.
Can I order ahead using the Dunkin' mobile app?
Yes, you can use the Dunkin' mobile app to order ahead for a fast grab and go experience. The app is available on both iOS and Android platforms.
What new holiday drinks and menu items are available at this Dunkin' location?
This holiday season, enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' Mendon serve?
Dunkin' Mendon serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru?
Yes, the Mendon Dunkin' location offers drive-thru service for convenience.
Is Dunkin' Mendon suitable for families and children?
Yes, Dunkin' Mendon welcomes families and children and offers vegetarian options as well.
Are there any nearby automotive services or dealers close to Dunkin' in Mendon?
Yes, nearby you can find Imperial Ford, Imperial Cars, Assil Motorhub, Roberto Ferraz (oil change and automotive repair), and Imperial Wash & Detail for automotive needs.
What nearby dining options are available if I want to eat before or after visiting Dunkin'?
Nearby dining options include Subway sandwich shop and Deluxe House of Pizza for a variety of quick meal choices.
Are there any recreational spots near Dunkin' Mendon to visit?
Yes, the Mendon Driving Range golf course and park is close by, providing a nice recreational option to enjoy before or after your visit.