Dunkin'

3.9
240 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Melrose, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
470 Lynn Fells Pkwy, Melrose, MA
02176, United States

Hours

Reviews

3.9
240 reviews
5 stars
134
4 stars
39
3 stars
18
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Cleanliness

The location is frequently noted for being clean and well-maintained.

Product Quality

There are mixed reviews on product quality, with some customers praising the coffee and others reporting issues with food items.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others found it slow.
  • MM
    Monica Martinez-Dale
    Jan 1, 2026
    1.0
    I was being very patient waiting for my coffee i saw they have the coffe to somebody that ordered before me but still was patient, I just mentioned nicely that i was waiting they did t apologize or anything at all then they continue giving the order to other people that came after me. My order was only ONE capuccino, only ONE and I was being really patient until i just told then i didn’t want anything and left. I can understand when they have mobile order before my order but I saw people ordering things right at the counter after me getting their 3 drinks before me. If they explain “oh we have a problem with the capuchino machine” for example or whatever, I understand but they didn’t say anything at all. So rude!
  • Z6
    Zoey 60
    Nov 21, 2025
    1.0
    This location closes at 9. I work overnights. I came in for a wake up wrap at 8pm. The young lady behind the counter proceeded to laugh in the direction of her coworker. She told me the sandwich station was closed for the night. This was not only rude, but corporate policy at most Dunkin locations is to serve food until close. I used to like this location, but lately when I come in to get something to eat well before closing time I get strange looks or an attitude.
  • ST
    Steven Thayer
    Aug 11, 2025
    1.0
    Pretty sad when the manager does care about food allergies. Then makes the customer feel like they are in the wrong cause of reporting the problem

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Melrose, MA?

Dunkin' in Melrose, MA is open daily from 5:00 AM to 9:00 PM.

What types of meals does Dunkin' serve in Melrose?

Dunkin' serves breakfast, lunch, and brunch meals.