A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
While some staff members received praise for their friendliness and helpfulness, there were multiple reports of unprofessional behavior and racial profiling, leading to a negative customer experience.
Product Availability
Customers frequently expressed frustration over the store being out of stock on essential items, with many reporting expired products on shelves.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing Issues
Many customers found the prices to be high compared to competitors, leading to dissatisfaction and a tendency to shop elsewhere.
Staff Recognition
Several employees were highlighted for their exceptional service, indicating that there are standout staff members who positively impact customer experiences.
NM
NS EN Revere 2 Massachusetts Boston Mission
3 days ago
5.0
Benji was super nice to us
EB
Eddie Baro
Oct 11, 2025
5.0
Great local food market
JJ
Jr.
Sep 24, 2025
1.0
Over the summer, I was a victim of racial profiling at this location. Well, I was attempting to ring up the second order I needed assistance. Self check out attendant came over and started digging through my bags that were in the carriage.
SR
Sandrelle Richards
Sep 18, 2025
1.0
Close 30 minutes before when they were supposed to close. I had no gas.
EU
Elliot Google User
Sep 16, 2025
4.0
Clean. Selection is always good. Staff is always nice.