Brand Certified
Panera Bread
3.6(503 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
499 Riverside Ave, Medford, MA
02155, United States
Certified by Panera Bread • Mar 01, 2026
(617) 420-0180
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ma/medford/499-riverside-ave
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Medford is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.6
503 reviews
5 stars
223
4 stars
93
3 stars
52
2 stars
34
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude or unhelpful interactions.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like incorrect orders, poor preparation, and high prices for the quality received.
Cleanliness
Numerous reviews highlight cleanliness issues, including dirty tables and sticky floors, which detract from the dining experience.
Service Speed
Customers frequently mention slow service, particularly during busy times, leading to long wait times for orders.
- TMTiffany McCannFeb 15, 20265.0I haven’t eaten at this cafe, but my app was hacked and two orders were fraudulently placed on my account/credit card. Tried to contact Panera corporate and couldn’t get ahold of anyone to help or even submit a claim. Called the store and Liam took care of it immediately 10/10.
- KDKathy DeMartinisJan 20, 20265.0I was immediately impressed by the restaurant having a drive-thru and then blown away by the service, speed, and quality of the food. Great job! It would be great if more can adopt this method.
- JJJessica JosephDec 28, 20255.0Kenny, I believe that was her name, was amazing. There was an issue with my order and she went above and beyond to correct it and I truly appreciate her. This is the type of customer service that is needed.
- MLMike LangstonDec 14, 20255.0Drive thru service could be better. Way better. Food is always great.
- CMCathryn MezynskiNov 21, 20253.0Expensive for what they offer, but quality is good
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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