Panera Bread

3.6
497 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Medford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
499 Riverside Ave, Medford, MA
02155, United States

Hours

Reviews

3.6
497 reviews
5 stars
217
4 stars
93
3 stars
52
2 stars
34
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others complain about missing ingredients and poor preparation.

Cleanliness

Multiple reviews highlight cleanliness issues, including dirty tables and sticky floors, detracting from the dining experience.

Order Accuracy

There are frequent complaints about incorrect orders and delays, leading to frustration among customers.

Pricing

Many customers feel the food is overpriced for the quality and portion sizes received.
  • JJ
    Jessica Joseph
    Dec 28, 2025
    5.0
    Kenny, I believe that was her name, was amazing. There was an issue with my order and she went above and beyond to correct it and I truly appreciate her. This is the type of customer service that is needed.
  • ML
    Mike Langston
    Dec 14, 2025
    5.0
    Drive thru service could be better. Way better. Food is always great.
  • CM
    Cathryn Mezynski
    Nov 21, 2025
    3.0
    Expensive for what they offer, but quality is good
  • TA
    Tabassum Ambia
    Nov 13, 2025
    4.0
    They are good. Just with a certain sandwich if I select to add chicken, they add a small quantity compared to other Panera Breads
  • JG
    Julia G
    Nov 9, 2025
    1.0
    You really thought adding THIS sign was the move while people are getting cut off foodstamps?!?!? You better fix this pronto or I will NOT be renewing my membership and will be making the biggest stink about this to my local communities. Do better Panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread Medford accept reservations?

No, Panera Bread Medford does not accept reservations.

What are the delivery hours for Panera Bread Medford?

Delivery is available Monday through Saturday from 6:00 AM to 9:30 PM and Sunday from 6:00 AM to 9:00 PM.