Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 65 Station Landing in Medford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Multiple reviews highlighted poor service, including rude staff, long wait times, and unhelpful management.
Food Quality
While some customers praised the burgers and fries, others reported issues with food quality, such as cold items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Staff Training
Customers expressed concerns about the need for better staff training, particularly regarding order accuracy and customer service.
PH
Pat hurley
Feb 10, 2026
5.0
Manager is great. Hardworking and knows how to take care of the guests here. 10/10 only come back because I know he’s managing.
SH
Suzie Herr
Jan 27, 2026
1.0
Just stopped by, the guy calling out the order numbers gave my burger to someone else, and the customer returned it after fully opening it, and double wrapped the burger in foil, hid it under the table and gave it to the next customer, which was me.
Extremely disappointed with sanitary and how he dealt with this kind of issue.
AR
Alizah Raboin
Jan 22, 2026
5.0
I can NOT get enough of this place. The burgah takes me to a whole other dimension. Every bite keeps me wanting more. Forget mcdands and wendeys, this place is the best.
YX
Ying Xiao
Jan 19, 2026
4.0
Friends who've been to Five Guys all say it's good, but personally, I think its main advantage is the portion size; the taste is only so-so in the US. It's far inferior to the Boston local brand Tasty Burger.
Cheeseburger: Huge, I felt full just after finishing it… The patty was freshly grilled, and the juices and fat were passable, but not particularly memorable; the bun was a bit soggy, like it was steamed (though definitely not). Free toppings are a special feature, especially with 15 kinds—very generous! 🥹 Many guides recommend "All the way," but that might not be suitable. I only added grilled onions, grilled mushrooms, tomato, and steak sauce, and I already felt it was too much. It lowered the patty's temperature, interfered with the grilling aroma, caused the flavors to mix, and added unnecessary calories. I suggest adding about two toppings according to your own taste. Sometimes less is more!
Little Fries: It's hard to imagine that this little fries was more than twice the size of a large fries at McDonald's in China; it completely overwhelmed the burger in the paper bag. Later, I checked RedNote (a Chinese social media platform) and found out that this was a brand specialty—no matter how much you ordered, they would give you an extra bunch of fries. The fries were cut very thick, fried with the skin on, and made with peanut oil, so the aroma was especially strong, and the texture was crispy on the outside and soft on the inside. But all of this was just too sinful…
Regular Soda: I chose the strawberry lemonade, which felt like it had a lot of artificial coloring and was also very sweet.
F9
Fever Rolling 60 95
Dec 30, 2025
1.0
Very important to train your staff, food quality has been poor here for about the past two years.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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