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Five Guys

4.2
(686 reviews)

Business Details

65 Station Landing, Medford, MA
02155, United States
(781) 874-1250
https://restaurants.fiveguys.com/65-station-landing

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 65 Station Landing in Medford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
65 Station Landing, Medford, MA
02155, United States

Hours

Reviews

4.2
686 reviews
5 stars
384
4 stars
171
3 stars
63
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff, long wait times, and unhelpful management.

Food Quality

While some customers praised the burgers and fries, others reported issues with food quality, such as cold items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Staff Training

Customers expressed concerns about the need for better staff training, particularly regarding order accuracy and customer service.
  • PH
    Pat hurley
    Feb 10, 2026
    5.0
    Manager is great. Hardworking and knows how to take care of the guests here. 10/10 only come back because I know he’s managing.
  • SH
    Suzie Herr
    Jan 27, 2026
    1.0
    Just stopped by, the guy calling out the order numbers gave my burger to someone else, and the customer returned it after fully opening it, and double wrapped the burger in foil, hid it under the table and gave it to the next customer, which was me. Extremely disappointed with sanitary and how he dealt with this kind of issue.
  • AR
    Alizah Raboin
    Jan 22, 2026
    5.0
    I can NOT get enough of this place. The burgah takes me to a whole other dimension. Every bite keeps me wanting more. Forget mcdands and wendeys, this place is the best.
  • YX
    Ying Xiao
    Jan 19, 2026
    4.0
    Friends who've been to Five Guys all say it's good, but personally, I think its main advantage is the portion size; the taste is only so-so in the US. It's far inferior to the Boston local brand Tasty Burger. Cheeseburger: Huge, I felt full just after finishing it… The patty was freshly grilled, and the juices and fat were passable, but not particularly memorable; the bun was a bit soggy, like it was steamed (though definitely not). Free toppings are a special feature, especially with 15 kinds—very generous! 🥹 Many guides recommend "All the way," but that might not be suitable. I only added grilled onions, grilled mushrooms, tomato, and steak sauce, and I already felt it was too much. It lowered the patty's temperature, interfered with the grilling aroma, caused the flavors to mix, and added unnecessary calories. I suggest adding about two toppings according to your own taste. Sometimes less is more! Little Fries: It's hard to imagine that this little fries was more than twice the size of a large fries at McDonald's in China; it completely overwhelmed the burger in the paper bag. Later, I checked RedNote (a Chinese social media platform) and found out that this was a brand specialty—no matter how much you ordered, they would give you an extra bunch of fries. The fries were cut very thick, fried with the skin on, and made with peanut oil, so the aroma was especially strong, and the texture was crispy on the outside and soft on the inside. But all of this was just too sinful… Regular Soda: I chose the strawberry lemonade, which felt like it had a lot of artificial coloring and was also very sweet.
  • F9
    Fever Rolling 60 95
    Dec 30, 2025
    1.0
    Very important to train your staff, food quality has been poor here for about the past two years.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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