Dunkin'

3.4
340 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
620 Fellsway, Medford, MA
02155, United States

Hours

Reviews

3.4
340 reviews
5 stars
138
4 stars
57
3 stars
35
2 stars
16
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Customers reported unsanitary conditions, including dirty tables, overflowing trash, and lack of basic supplies like soap in restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and miscommunication regarding special requests.

Staff Communication

Several reviews noted language barriers and poor communication skills among staff, leading to frustration for customers.

Location Convenience

Despite the negative feedback, some customers appreciated the convenient location and quick service during less busy times.
  • EE
    Enid
    Oct 29, 2025
    4.0
    Coffee is always made right ☺️
  • AP
    Angela Palacios
    Oct 11, 2025
    2.0
    Got a matcha and they didnt mix it enough :(
  • CM
    CJ Meckbach
    Sep 19, 2025
    5.0
    Love this Dunkin - staff are great, excellent service.
  • JL
    Jong Lee
    Aug 27, 2025
    4.0
    Conveniently located with plenty of parking. Tricky to navigate out due to mostly right turns only.
  • ND
    namik donmez
    Jul 27, 2025
    1.0
    None of the restroom had hand soap. I don’t want to think how employees wash their hand after using the restroom. I can tell they didn’t refill for a long time. Cause it was all dried out around the container. Disgusting situation.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Medford, MA?

Dunkin' in Medford, MA is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Medford offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.