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Dunkin'

3.5
(272 reviews)

Business Details

364 Boston Ave, Medford, MA
02155, United States
(781) 874-0190
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
364 Boston Ave, Medford, MA
02155, United States

Hours

Reviews

3.5
272 reviews
5 stars
114
4 stars
51
3 stars
26
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Staffing Issues

Many reviews highlighted that the location is often understaffed, leading to slow service and mistakes with orders.

Management

Some customers noted that management is friendly and helpful, but overall management of the store appears to be lacking.

Product Quality

There were complaints about food and drink quality, including stale items and incorrect orders, although some customers enjoyed specific drinks.

Cleanliness and Facilities

Multiple reviews mentioned issues with cleanliness and the unavailability of restrooms for paying customers.
  • BP
    Barbara Manuela Carvalho Pinto
    Nov 23, 2025
    5.0
    I loved going to this Dunkin, the attendants are very helpful and polite, always good food and drinks too.
  • KK
    Ki Ki
    Nov 7, 2025
    1.0
    One of the worst dunkins I been to honestly . Stopped here to grab a coffee and croissant stuffer . Which was still frozen after the cook rushed it out to me I went back they heated it up again no apology no nothing. I asked for loaded hash browns they gave me regular ones & I asked for a bacon egg and cheese wrap got a egg & cheese wrap that the cheese wasn’t melted and the egg was cold I honestly wasn’t going to go back and fourth with my whole order being wrong I speak Spanish the employees also do I picked up on how they flirt with some of the customers and rushing other orders to get to do there crushes instead it was honestly annoying NEVER AGAIN. There’s a Dunkin in every corner avoid this one . Spent $13 for coffee the only good part was that the lady doing the coffee was hard working and super sweet only good part of my whole experience .
  • JO
    Jon Oats
    Sep 16, 2025
    1.0
    Says open at 4:30 am. NEVER OPEN !!! Don't say you're open at 4:30 when you are not !
  • JJ
    Javier Jimenez
    Aug 21, 2019
    5.0
    Gotta have my $2 special. Those Lattes keep me going.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Medford, MA?

Dunkin' in Medford is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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