Dunkin'

3.5
272 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
364 Boston Ave, Medford, MA
02155, United States

Hours

Reviews

3.5
272 reviews
5 stars
113
4 stars
51
3 stars
26
2 stars
19
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Behavior

Mixed reviews on staff behavior; some employees were praised for friendliness, while others were criticized for rudeness and lack of attention.

Management Concerns

Several reviews indicated poor management and staffing issues, with complaints about being understaffed and mismanagement of operations.

Product Quality

Inconsistency in product quality was noted, with reports of stale food, incorrect drinks, and poor preparation.

Location Convenience

Despite the issues, some customers appreciated the location's convenience and expressed a willingness to return.
  • BP
    Barbara Manuela Carvalho Pinto
    1 day ago
    5.0
    I loved going to this Dunkin, the attendants are very helpful and polite, always good food and drinks too.
  • KK
    Ki Ki
    Nov 7, 2025
    1.0
    One of the worst dunkins I been to honestly . Stopped here to grab a coffee and croissant stuffer . Which was still frozen after the cook rushed it out to me I went back they heated it up again no apology no nothing. I asked for loaded hash browns they gave me regular ones & I asked for a bacon egg and cheese wrap got a egg & cheese wrap that the cheese wasn’t melted and the egg was cold I honestly wasn’t going to go back and fourth with my whole order being wrong I speak Spanish the employees also do I picked up on how they flirt with some of the customers and rushing other orders to get to do there crushes instead it was honestly annoying NEVER AGAIN. There’s a Dunkin in every corner avoid this one . Spent $13 for coffee the only good part was that the lady doing the coffee was hard working and super sweet only good part of my whole experience .
  • JO
    Jon Oats
    Sep 16, 2025
    1.0
    Says open at 4:30 am. NEVER OPEN !!! Don't say you're open at 4:30 when you are not !
  • LF
    Lionel Fiallos
    Aug 1, 2025
    1.0
    ⸻ I had a terrible experience at this Dunkin’ location. There were two employees working—both appeared to be South Asian. The individual taking the order had an unpleasant odor and behaved in an aggressive, almost confrontational manner. He seemed confused and disoriented, and was wearing glasses and a hat. His demeanor was so erratic that it made my family and me feel genuinely uncomfortable. To make matters worse, he got our order completely wrong and didn’t seem to understand what we were trying to clarify. Given how unsettling the situation became, we decided to leave and go to another Dunkin’ to avoid further issues. This kind of experience is completely unacceptable, and I hope the management addresses it seriously. It being so close to Tufts you can only feel sorry for the students going there.
  • TK
    Tony Karam
    Jul 14, 2025
    5.0
    Love the mint chocolate iced mocha

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Medford, MA?

Dunkin' in Medford is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.